Job summary
The PA Leadwill provide professional advice and guidance to primary care within theirprofession. They will both support and identify the standards of professionalpractice within Primary care and support the implementation of best practiceand gold standard of care.
They willreview any proposed changes to professional practice and disseminate thisinformation through the primary care communication channels. They will supportand review professional practice investigations where required.
Main duties of the job
The PA Lead will workclosely with HEIs, NHSE, and other providers to ensure the quality of clinicaleducation programmes and to plan appropriate clinical placements.
Support andcontribute to the development of integrated services and other partnerships onshared projects as appropriate.
Interpret,develop, plan, and implement quality initiatives and service improvementswithin Primary Care in-line with best practice, available evidence, andnational and local objectives.
Develop andoversee staff development programmes and activities across Primary Care.
Use GMC andrelevant professional bodies/royal colleges guidelines to influence servicedelivery and best practice.
Provideprofessional advice and guidance to managers and professional colleaguesthroughout primary care across Lancashire and South Cumbria.
Support withthe safe and effective development of PA roles in primary care in line withnational standards and guidance.
Preceptorship:
The post holder will besupervised and report to the management team and senior clinical team.
About us
Bolton GPFederation is a collective vehicle where Boltons GP practices come together todeliver primary care, providing a place for collaboration, knowledge-sharing,and coordination. The Federation is a voice of the priorities, needs and localintelligence of primary care into the wider healthcare system.
We are ratedGood by the Care Quality Commission (CQC), and we are proud of the servicesthat we run, which include Primary Care Networks, Extended Primary Care, anExperienced Nurse Network, and the Covid Vaccination Programme.
Our mission isto improve health and care. We meet everyday health and care needs for peopleby connecting primary care systems and using creative thinking to develop,improve and support great local services.
Bolton GPFederation is also the lead employer for the Greater Manchester Training Hub(GMTH) as part of GMPC (the GM Federations collaborative).
Job description
Job responsibilities
Communication:
Communicate complex or sensitive information to therapy staff and primary care leads in a language that is understandable to them. This may include imparting unwelcome news Impact of service constraints, performance issues.
Use advanced communication skills to present and represent the therapy staff at a conference level.
Communicate effectively and work collaboratively with medical, nursing, therapy, private and voluntary staff to ensure service development is co-ordinated and linked with other service development plans.
Provide information to managers regarding the role and value of therapies in the treatment of people across primary care, health & social care, education, housing, acute, secondary care and community pathways.
Initiate, plan, organise and chair meetings, which have a clear purpose and outcome, such as clinical network forums and Focus Groups.
Use advanced and innovative interpersonal skills of negotiation, persuasion, and conflict resolution in the development of the service and individuals.
Use information technology to communicate via email and to obtain and input data to systems.
Provide the Training Hub, HEE, NHSEI with the information as required, ensuring effective communication to board level plans, presentation, papers, and reports.
Represent primary care, maintaining a highly professional manner, using effective communication skills at all times.
Promote sound working relationships within primary care and across the ICBs within Lancashire and South Cumbria, universities, and other external agencies.
Training and Development:
Work collaboratively with the Training Hub, WTE, NHSE and the ICB to identify areas for improvement to ensure that profession specific staff within primary care have access to appropriate professional development and leadership training opportunities.
Alongside the Training Hub, WTE and NHSE, the post-holder will identify profession specific staff and support their access to an appropriate level of clinical supervision and personal/professional development.
Implement and lead a GM PA forum and share any learning/TNA/communications from the workforce to the Head of GMTH, the wider system and partners.
Lead the development of a prioritised programme of clinical training and development for profession specific staff members throughout primary care.
Develop and maintain close working links with higher education institutes.
Maintain own professional registration and competency to practice at an advanced/expert level, taking responsibility for ensuring own knowledge and skills remain up to date, by engaging in and directing continuous professional development, including maintenance of a CPD portfolio.
Alongside primary care leads, support the maintenance of professional registration and competency for practice, using continuous professional development and lifelong learning.
Attend mandatory training as required.
Actively participate with internal and external post-registration training to the equivalent of masters level, maintaining and developing advanced practice skills.
Support audit and research activities across the service.
Professional Responsibilities:
Work at all times within the Code of Professional Conduct defined by the relevant professional body.
Meet the requirements of registration of the professional body GMC
Remain professionally and legally responsible and accountable for all aspects of your own work.
Actively promote and ensure that all aspects of the service offered is of a high clinical standard and evidence based, in-line with professional codes of conduct, local policies, and procedures.
Take responsibility for the health, safety and welfare of self and others and to comply at all times to the requirements of Health & Safety regulations.
Oversee and support staff within legal aspects of their professional assessment and interventions.
Organisational Responsibilities:
Be responsible for the development and guidance of a robust training and development strategy for profession specific staff across primary care.
Be responsible for the planning and organisation of professional forums.
Advise Primary Care and the Training Hub with the service development required to meet local and National policies and priorities.
Implement innovative strategies to ensure the recruitment, induction, retention, and redeployment of high calibre clinical, support and temporary staff.
Ensure National professional standards are maintained.
Keep up to date with clinical/professional developments, analysing current research, implementing changes in practice accordingly.
Be responsible for collating and interpreting statistical information (as required), in order to monitor service delivery and plan future service development.
Implement quality initiative and service improvements in line with best practice, available evidence, legislation, and Local/National guidance.
Governance:
To ensure compliance with Federations policies, procedures and guidelines for self and others, by taking action/alerting senior management team if practice contravenes policy, or if concerned about any aspect of patient care.
To ensure compliance at all times and without exception with the organisations Information Governance Regulations and Standing Financial Instructions.
Behaviours:
The post holder will be expected to:
Support the visions and values of the Federation.
Act with honesty and integrity at all times.
Be a positive ambassador for the Federation.
Demonstrate high standards of personal conduct.
Value and respect colleagues, other members of staff, stakeholders, and patients
Work with others to develop and improve our services.
Uphold the Federations commitment to equality and diversity.
Take personal responsibility for their words, deed and actions and the quality of the service they deliver.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feeling priorities and rights.
Information Governance
The post-holder must be fully aware of and committed to all Policies, Procedures and Initiatives relating to Information Governance - this will include, but not limited to, Data Quality Improvements, Confidentiality, and Information Security.
To take personal responsibility for safeguarding and ensuring the quality of information.
Personal/Professional Development:
The post-holder will participate in any mandatory training programme implemented as part of this employment, such training to include: -
1. Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
2. Taking responsibility for own development, learning and performance and demonstrating skill and activities to others who are undertaking similar work.
Training may need to be undertaken outside of normal hours, and off-site.
Other:
This post involves the use of display screen equipment as a significant part of normal work and the job holder will be a user as defined in the Health & Safety Policy on work with DSE.
The post holder may need to work from different locations.
Person Specification
Qualifications
Essential
3. Registered with the PAMVR
4. Coaching and mentorship
5. Evidence of continuing professional development
Desirable
6. Post-graduate qualification in education or other relevant experience
7. Strong working knowledge of IT packages Word, Excel, PowerPoint, Outlook and working virtually via MS Teams.
Experience
Essential
8. Minimum 3 years experience of working within a general practice team.
9. Currently working in GM
10. In-depth clinical knowledge and understanding of the principles of evidence-based healthcare.
11. A good working knowledge of how general practice works and the PA roles.
12. Experience of working with a wide range of stakeholders
13. Knowledge of current issues for profession within the health service provision
14. Understanding of strategies for improving services
Desirable
15. Proven experience of successful project or initiative development and implementation
16. Experience of working in a wider system across several organisations
17. Previous education or leadership experience
18. Up to date knowledge and expertise of national priorities for profession in Primary Care and wider NHS.
19. Knowledge and experience of working with HEIs and education providers.
Skills
Essential
20. Excellent communication skills, listening, written and verbal.
21. Good organisational and planning skills
22. Excellent prioritisation skills and the ability to work to tight deadlines.
23. Skilled and sensitive communicator, confident in dealing with a range of stakeholders at all levels and with issues that may be contentious.
24. Ability to influence, persuade and motivate others.
25. Understanding of the challenges and changes with the PA role within General Practice, supporting employers and employees to navigate these.
Desirable
26. Teaching and training experience to a range of healthcare professionals and students.
27. Project management skills
28. Proven problem-solving skills.
29. Leadership skills
30. Mentoring and coaching skills
Aptitude and professionalism
Essential
31. Accepts responsibility and accountability for own work.
32. Can work autonomously and as part of a team.
33. Recognises the limits of own authority within the role.
34. Seeks and uses professional support appropriately.
35. Understands the principle of confidentiality.
36. Self-motivated with a can do attitude and can motivate others.
Desirable
37. Political awareness
Self-awareness
Essential
38. Has a balanced understanding of self and others.
39. Has a realistic knowledge of personal strengths and areas for development.
40. Can demonstrate flexibility of approach.
Other
Essential
41. Ability to travel across GM, sometimes at short notice.
42. Car driver and current driving licence essential with access to a car (unless you have a disability as defined by the Disability Discrimination Act 1995)
43. Adaptable
44. Team Player
45. Sound judgement
46. Flexible