Job summary Deputy Ward Sister To support and deputise for the Ward Sister to ensure the effective management of the inpatient unit, including being available "on-call" for staff support when necessary. Main duties of the job Support the Ward Sister and Matron provide clinical nurse management, leadership, and expertise in all aspects of service delivery within sphere of responsibility. Delegated operational responsibility for the management of the Unit in the absence of the Ward Sister. Take the lead when on shift, taking responsibility of staff, patient care and other unit matters as required. Support the Ward Sister in the performance review process, which includes regular review and annual appraisal, individual personal development plans to monitor staff performance against agreed objectives, role competencies and behaviours. Manage sickness and absence on a shift basis and in the absence of the Ward Sister manage in line with policy. Support the Ward Sister in investigating and responding to accidents, concerns and other significant events. Participate in the recruitment and selection of staff, including interview panels and formal induction programme. Demonstrate effective leadership skills, promote, and maintain continuity of high standards of nursing care deputising for the person with continuing responsibility. Responsible for ensuring the ongoing assessment of care needs, the planning, delivery and evaluation of care; and to offer supervision and support to staff in the clinical area. Provide supervision and guidance to staff as appropriate and required within role and responsibility. Work at all times in line with the NMC code of conduct and duty of candour requirements. About us BENEFITS OF WORKING AT ST KENTIGERN HOSPICE The ability to transfer an existing NHS pension over to the hospice A contributory pension scheme Clinical staff are aligned with NHS pay rates. Free occupational health support Eligible for Blue Light Card and card holder benefits. Real living wage employer Discounted staff menu available from Caffi Cariad. Access to outdoor spaces for both work and relaxation. Free parking on site Enhanced benefits include; Maternity/paternity and adoption leave, occupational sick pay, free flu jabs, Bereavement leave and support, 5 weeks annual leave plus bank holidays Date posted 25 February 2025 Pay scheme Other Salary £35,922 to £43,257 a year With increments Contract Permanent Working pattern Full-time, Flexible working Reference number B0278-25-0001 Job locations Upper Denbigh Road St Asaph Denbighshire LL17 0RS Job description Job responsibilities KEY RESPONSIBILITIES: PRINCIPAL ACCOUNTABLITIES 1. Support the Ward Sister and Matron provide clinical nurse management, leadership, and expertise in all aspects of service delivery within sphere of responsibility. 2. Delegated operational responsibility for the management of the Unit in the absence of the Ward Sister. 3. Take the lead when on shift, taking responsibility of staff, patient care and other unit matters as required. 4. Deputise and represent the Ward Sister and Matron at key meetings if required, ensuring that comprehensive verbal and written feedback provided. 5. Take on the leadership of specific projects as agreed by the Ward Sister. 6. Be familiar with ward budget and support the Ward Sister and Matron with budget setting, ensuring the efficient and effective utilisation of resources, both human and financial. 7. Support the Ward Sister and other senior staff in the performance review process, which includes regular review and annual appraisal, individual personal development plans to monitor staff performance against agreed objectives, role competencies and behaviours. 8. Manage sickness and absence on a shift basis and in the absence of the Ward Sister manage in line with policy, in partnership with HR and the principles of safe staffing. 9. Support the Ward Sister in investigating and responding to accidents, concerns and untoward incidents and other significant events. 10. Participate in the recruitment and selection of staff, including interview panels and formal induction programme. 11. Where appropriate lead audits, ensuring recommendations and implications to practice are clearly communicated and actions undertaken. 12. With the support of the Ward Sister, ensure that effective and appropriate educational support is provided to staff at all levels. 13. Deliver evidence-based care to patients and their carers in line with their physical, psychosocial and spiritual needs. 14. Demonstrate effective leadership skills, promote, and maintain continuity of high standards of nursing care deputising for the person with continuing responsibility. 15. Lead on the planning and organisation of staff delegation and activity for patients, and in discussion with staff make short-term adjustments to duty rosters. 16. Responsible for ensuring the ongoing assessment of care needs, the planning, delivery and evaluation of care; and to offer supervision and support to staff in the clinical area. 18. Provide supervision and guidance to staff as appropriate and required within role and responsibility. 17. Work at all times in line with the NMC code of conduct and duty of candour requirements. 18. Able to plan own workload and that of others, prioritising in accordance with the complexity of patients and their families. 19. Take responsibility for own and others standard of care and ensure care provided holistically, to a high standard and on time. KEY RELATIONSHIPS Nursing team Ward sister Matron Advanced Nurse Practitioners Medical team Day Therapies Lead Specialist Palliative Care Team community and acute Hospice Allied Health Professionals All hospice departments Primary and Community care teams Educational Providers Secondary Care Providers CLINICAL 1. Work as a member of the multi-disciplinary team to provide holistic care, integrating nursing care with psychosocial and spiritual needs. 2. Assist with initial and on-going assessment of patient and family needs. 3. Act as a senior nurse to plan, initiate, supervise and participate in patient and family care, discussing issues with other senior team members as appropriate. 4. Evaluate and up-date nursing care plans in response to the changing problems/needs of patients and families, ensuring those completed by other staff are reviewed for accuracy and quality. 5. Monitor nursing practice, encouraging development of colleagues through discussion of current and proposed care plans. 6. At all times maintain appropriate and adequate records of your work, and ensure other members of the team maintain same standard. 7. Maintain effective communication with patients and families throughout their contact with the hospice; providing when necessary: - 8. Telephone support and advice, ensuring this is both structured, recorded and provides evidenced based advice: Access to nursing/medical staff for conditional information or future planning. Information and access to allied professionals. Bereavement support and access to follow-up support. 9. In discussion with the Matron and Ward Sister identify an area of special clinical interest in which to develop additional knowledge and skills to act as a link nurse for the rest of the team. Support other staff to do the same. 11. Lead patient case reviews, discharge planning and team meetings when appropriate. 12. Actively participate in all aspects of the patient experience of hospice care from initial assessment and admission through to discharge planning and placement. 13. Work at all times within the policies and guidelines appropriate to your role. MANAGEMENT 1. Regularly take the lead on shift, being responsible for other staff, patient and family care and other unit matters as appropriate. Be available on-call when necessary to support ward staff 2. Monitor and respond to incident, accidents and concerns ensuring corrective action undertaken. 3. Liaise with multi-professional agencies within the hospice, community, primary care, and hospital to provide continuity of patient care. 4. Responsible for maintaining high standards of nursing care, when in charge of the team and unit, and help to create and maintain positive relationships between all groups involved in the welfare of patients. 5. Responsible for the co-ordinating of all activities when in charge of the team supported by the Ward Sister and Matron. 6. Ensure the promotion of safety, well-being and the interests of the patients, staff and visitors to the in-patient area as directed in the hospice guidelines, policies and procedures. 7. At all times follow the Code of Professional conduct and to ensure that all staff within their sphere of responsibility also follow professional requirements. CLINICAL GOVERNANCE 1. The post holder will cooperate with other team members to maintain compliance with relevant elements of the clinical governance framework. Risk management Service User participation Staff and Staff Management Continuing Professional Development Information Governance and Management Clinical Effectiveness and Audit AUDIT AND RESEARCH 1. Be aware of and disseminate to colleagues current best practice knowledge as appropriate to role. 2. Participate or if appropriate lead in the completion of service audits in an appropriate and timely manner and feedback to colleagues, making recommendations regarding implications (if any) EDUCATION AND DEVELOPMENT 1. Assist with working groups and projects through active participation and skills input. 2. Identify own learning objectives and attend relevant study/shadowing opportunities following discussion with line manager. 3. Maintain records of supported study and provide evaluation of study attended, (for inclusion in personal file). 4. Adhere to NMC revalidation requirements at all times. 5. Participate in feedback (verbal and written) to colleagues throughout the hospice regarding study days attended. 6. Actively participate in personal review and objective setting at initial 6 month review meeting and subsequent PDR meetings with line manager. Job description Job responsibilities KEY RESPONSIBILITIES: PRINCIPAL ACCOUNTABLITIES 1. Support the Ward Sister and Matron provide clinical nurse management, leadership, and expertise in all aspects of service delivery within sphere of responsibility. 2. Delegated operational responsibility for the management of the Unit in the absence of the Ward Sister. 3. Take the lead when on shift, taking responsibility of staff, patient care and other unit matters as required. 4. Deputise and represent the Ward Sister and Matron at key meetings if required, ensuring that comprehensive verbal and written feedback provided. 5. Take on the leadership of specific projects as agreed by the Ward Sister. 6. Be familiar with ward budget and support the Ward Sister and Matron with budget setting, ensuring the efficient and effective utilisation of resources, both human and financial. 7. Support the Ward Sister and other senior staff in the performance review process, which includes regular review and annual appraisal, individual personal development plans to monitor staff performance against agreed objectives, role competencies and behaviours. 8. Manage sickness and absence on a shift basis and in the absence of the Ward Sister manage in line with policy, in partnership with HR and the principles of safe staffing. 9. Support the Ward Sister in investigating and responding to accidents, concerns and untoward incidents and other significant events. 10. Participate in the recruitment and selection of staff, including interview panels and formal induction programme. 11. Where appropriate lead audits, ensuring recommendations and implications to practice are clearly communicated and actions undertaken. 12. With the support of the Ward Sister, ensure that effective and appropriate educational support is provided to staff at all levels. 13. Deliver evidence-based care to patients and their carers in line with their physical, psychosocial and spiritual needs. 14. Demonstrate effective leadership skills, promote, and maintain continuity of high standards of nursing care deputising for the person with continuing responsibility. 15. Lead on the planning and organisation of staff delegation and activity for patients, and in discussion with staff make short-term adjustments to duty rosters. 16. Responsible for ensuring the ongoing assessment of care needs, the planning, delivery and evaluation of care; and to offer supervision and support to staff in the clinical area. 18. Provide supervision and guidance to staff as appropriate and required within role and responsibility. 17. Work at all times in line with the NMC code of conduct and duty of candour requirements. 18. Able to plan own workload and that of others, prioritising in accordance with the complexity of patients and their families. 19. Take responsibility for own and others standard of care and ensure care provided holistically, to a high standard and on time. KEY RELATIONSHIPS Nursing team Ward sister Matron Advanced Nurse Practitioners Medical team Day Therapies Lead Specialist Palliative Care Team community and acute Hospice Allied Health Professionals All hospice departments Primary and Community care teams Educational Providers Secondary Care Providers CLINICAL 1. Work as a member of the multi-disciplinary team to provide holistic care, integrating nursing care with psychosocial and spiritual needs. 2. Assist with initial and on-going assessment of patient and family needs. 3. Act as a senior nurse to plan, initiate, supervise and participate in patient and family care, discussing issues with other senior team members as appropriate. 4. Evaluate and up-date nursing care plans in response to the changing problems/needs of patients and families, ensuring those completed by other staff are reviewed for accuracy and quality. 5. Monitor nursing practice, encouraging development of colleagues through discussion of current and proposed care plans. 6. At all times maintain appropriate and adequate records of your work, and ensure other members of the team maintain same standard. 7. Maintain effective communication with patients and families throughout their contact with the hospice; providing when necessary: - 8. Telephone support and advice, ensuring this is both structured, recorded and provides evidenced based advice: Access to nursing/medical staff for conditional information or future planning. Information and access to allied professionals. Bereavement support and access to follow-up support. 9. In discussion with the Matron and Ward Sister identify an area of special clinical interest in which to develop additional knowledge and skills to act as a link nurse for the rest of the team. Support other staff to do the same. 11. Lead patient case reviews, discharge planning and team meetings when appropriate. 12. Actively participate in all aspects of the patient experience of hospice care from initial assessment and admission through to discharge planning and placement. 13. Work at all times within the policies and guidelines appropriate to your role. MANAGEMENT 1. Regularly take the lead on shift, being responsible for other staff, patient and family care and other unit matters as appropriate. Be available on-call when necessary to support ward staff 2. Monitor and respond to incident, accidents and concerns ensuring corrective action undertaken. 3. Liaise with multi-professional agencies within the hospice, community, primary care, and hospital to provide continuity of patient care. 4. Responsible for maintaining high standards of nursing care, when in charge of the team and unit, and help to create and maintain positive relationships between all groups involved in the welfare of patients. 5. Responsible for the co-ordinating of all activities when in charge of the team supported by the Ward Sister and Matron. 6. Ensure the promotion of safety, well-being and the interests of the patients, staff and visitors to the in-patient area as directed in the hospice guidelines, policies and procedures. 7. At all times follow the Code of Professional conduct and to ensure that all staff within their sphere of responsibility also follow professional requirements. CLINICAL GOVERNANCE 1. The post holder will cooperate with other team members to maintain compliance with relevant elements of the clinical governance framework. Risk management Service User participation Staff and Staff Management Continuing Professional Development Information Governance and Management Clinical Effectiveness and Audit AUDIT AND RESEARCH 1. Be aware of and disseminate to colleagues current best practice knowledge as appropriate to role. 2. Participate or if appropriate lead in the completion of service audits in an appropriate and timely manner and feedback to colleagues, making recommendations regarding implications (if any) EDUCATION AND DEVELOPMENT 1. Assist with working groups and projects through active participation and skills input. 2. Identify own learning objectives and attend relevant study/shadowing opportunities following discussion with line manager. 3. Maintain records of supported study and provide evaluation of study attended, (for inclusion in personal file). 4. Adhere to NMC revalidation requirements at all times. 5. Participate in feedback (verbal and written) to colleagues throughout the hospice regarding study days attended. 6. Actively participate in personal review and objective setting at initial 6 month review meeting and subsequent PDR meetings with line manager. Person Specification Personal Qualities Essential Patient, kind and the ability to work alone as well as being part of a large multidisciplinary team Able to work under pressure and to tight deadlines Enthusiastic and motivated Desirable Welsh speaker Knowledge and Skills Essential Excellent verbal and written communication skills Evidence of leadership and management skills Able to document clearly and accurately Ability to assess and reassess situations and workload and adapt to changing priorities IT skills to include word/excel/Power Point Knowledge of advanced care planning Knowledge of carer assessments Desirable People management skills Experience Essential Minimum of 3 years post registration experience relevant to this care setting Experience of working with people with life limiting conditions and the impact this has on the individual as well as their family Experience of undertaking holistic needs assessments and developing care plans Experience of undertaking audit and implementing research into clinical practice Minimum of 1 year taking charge of the Unit Desirable Implementing evidenced based practice Qualifications Essential NMC registration Evidence of post registration study and training relevant to role Desirable Awareness of wider issues relevant to speciality Leadership or Management Course Person Specification Personal Qualities Essential Patient, kind and the ability to work alone as well as being part of a large multidisciplinary team Able to work under pressure and to tight deadlines Enthusiastic and motivated Desirable Welsh speaker Knowledge and Skills Essential Excellent verbal and written communication skills Evidence of leadership and management skills Able to document clearly and accurately Ability to assess and reassess situations and workload and adapt to changing priorities IT skills to include word/excel/Power Point Knowledge of advanced care planning Knowledge of carer assessments Desirable People management skills Experience Essential Minimum of 3 years post registration experience relevant to this care setting Experience of working with people with life limiting conditions and the impact this has on the individual as well as their family Experience of undertaking holistic needs assessments and developing care plans Experience of undertaking audit and implementing research into clinical practice Minimum of 1 year taking charge of the Unit Desirable Implementing evidenced based practice Qualifications Essential NMC registration Evidence of post registration study and training relevant to role Desirable Awareness of wider issues relevant to speciality Leadership or Management Course Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name St Kentigern Hospice Address Upper Denbigh Road St Asaph Denbighshire LL17 0RS Employer's website http://www.stkentigernhospice.org.uk/ (Opens in a new tab)