Job summary
An exciting varied opportunity has arisen within Specialist Medicine Business Unit 2, at Queen's Hospital Burton, for a person looking for development into the role of Diabetes & Endocrinology Support Medical Secretary.
You will need to be an enthusiastic and motivated team player with excellent communication and organisational skills. You will also have the ability to prioritise your own workload effectively and have a willingness to learn.
The hours of work is between Monday to Friday per week where you will join our friendly Team based within our Diabetes Centre. If you are interested in this role and would like to find out more about the job, please arrange by contacting Alex Emery, Diabetes & Endocrinology Lead Medical Secretary, Tuesday to Friday.
Main duties of the job
The successful applicant will develop/have a broad range of administrative skills and in particular:
1. Typing ability or qualification/experience - audio typing training available
2. Standard level of IT literacy
3. NVQ level II Customer Service or equivalent knowledge and skills
4. Knowledge and understanding of a range of secretarial or administrative procedures
5. Good communication & relationship skills are essential both face to face and via telephone
6. Ability to work independently and as part of a team.
7. Working knowledge of Microsoft Word, Digital Dictation and Lorenzo would be advantageous, although training will be provided.
8. Apprenticeship Opportunity to support on the job learning
Closing date of applications: 13 September 2024
Interview date: 27 September 2024
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
9. Development opportunities, including both professional and leadership development
10. On-going support through every step of the way from recruitment to when you join our team and beyond.
11. A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts about our Trust:
12. We see on average 4810 OP appointments per day.
13. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
14. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
15. Our hospitals admit an average of 195 emergency patients daily.
16. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
17. We are one of only 7 Trusts nationally with more than 50 operating theatres.
18. We carry out more than 140 elective procedures each working day.
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers
Person Specification
Knowledge, Training & Experience
Essential
19. A good standard of English to O level/GCSE (A-C grade) or equivalent
20. IT Literate
21. Audio/Typing qualification or experience
22. Knowledge and understanding of a range of secretarial or administrative procedures
23. Ability to work independently and as part of a team
Desirable
24. NVQ level II Business and Administration or equivalent knowledge and skills
Communication
Essential
25. To communicate routine information with members of the team, patients and carers
Desirable
26. Relays queries via the telephone from staff and patients
Analytical & Judgemental Skills
Essential
27. Ability to prioritise own workload effectively
Desirable
28. Ability to exercise judgment when dealing with enquiries/problems
Planning and organisational Skills
Essential
29. The ability to plan, organise and prioritise own workload and work to specified deadlines
30. Flexible approach to workload
Desirable
31. Plan own letters for typing using the IT Digital Systems