Job summary
Please refer to job description
Job description
Successful applicant must be able to work a minimum of x3 full days per week ( This is an operational role which requires the successful applicant to be based on site.
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.�
About us�
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We�re looking for individuals who are committed to public service and making a difference in people�s lives to deliver justice.�If you are interested in developing a career with a real purpose, please apply.
Your role
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession. �
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:�
1. Preparing papers and files for court, tribunals, hearings and meetings
2. Creating and updating records on our in-house computer system and data input
3. Resulting courts accurately, interpreting accurately the information required on a court file.
4. Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
5. Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc�
6. Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Your skills and experience
7. Friendly and approachable manner with excellent customer service skills.
8. Ability to multitask, whilst working in a fast-paced environment.
9. Good written and verbal communication skills.
10. IT proficient with the ability to learn and adapt to different technologies and software
11. Excellent organisational skills.
For a full job description, please read supporting document 1 included below before applying
Person specification
Please refer to job description
Behaviours
We'll assess you against these behaviours during the selection process:
12. Communicating and Influencing
13. Managing a Quality Service
14. Delivering at Pace
Benefits
Alongside your salary of �22,940, HM Courts and Tribunals Service contributes �6,645 towards you being a member of the Civil Service Defined Benefit Pension scheme.
15. Access to learning and development
16. A working environment that supports a range of flexible working options to enhance your work life balance
17. A working culture which encourages inclusion and diversity
18. A with an employer contribution of
19. Annual Leave
20. Public Holidays
21. Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: