Service Advisor Job Opportunity in Witham, Essex
We are collaborating with a Motor Garage in the Witham area of Essex that is actively seeking a Service Advisor to join their friendly team.
Job Details
Salary: £28,000 plus bonus and overtime opportunities
Shifts:
1. Week one: 07:00am – 16:00pm
2. Week two: 09:30am – 18:00pm
Responsibilities
* Communicate effectively with customers regarding service and repair work needed on their vehicles
* Provide estimates for repairs and work to be undertaken
* Upsell additional products and services appropriately
* Advise on timescales and collection arrangements
* Produce job cards using the in-house computer system
* Maintain and update customer and vehicle records
* Document warranty work following manufacturer policies
* Prepare and complete invoices
Candidate Requirements
* Previous experience as a Service Advisor in a motor garage, commercial, HGV, or LCV environment (not essential)
* Full driving license
The ideal candidate will demonstrate excellent customer service skills, maintain high standards of courtesy and professionalism, and excel in building customer rapport. Confidence in upselling and delivering great CSI results are essential qualities for this role.
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