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Marketing and Social Media Assistant, Newquay
Client:
The Hangar
Location:
Newquay, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
7837320c6cbe
Job Views:
2
Posted:
13.04.2025
Expiry Date:
28.05.2025
Job Description:
The role:
To support the marketing team with the day-to-day management of marketing campaigns for all brands, and social media engagement. Our brands include Watergate Bay Hotel, Another Place, The Lake and Another Place, The Machrie.
To assist the management of tactical sales and marketing, and content marketing campaigns. This includes destination, accommodation, food and drink, sports and event promotion, as well as administration support for the team.
Key responsibilities:
1. Brand – be fluent with each brand and work alongside the brand guidelines including tone of voice, style guide and visual identity. Marketing support will be focused on Another Place, The Machrie and social media support will be focused on SeaSpace.
2. Administrative support – support the team with any marketing administration where necessary.
3. Online listings – review and maintain online listings with images and text, and marketing tools for each hotel. This includes TripAdvisor, Cool Stays, CoolPlaces, Visit Cumbria, Visit Cornwall.
4. PR and journalists – Be proficient with our property management system (Versa and Resort Suite) to book in journalists, create itineraries and contact journalists where appropriate. This includes competition winners.
5. Competitions – work with the head of marketing to help deliver our competition and work with partner competitions.
6. Events – work with the team to deliver and promote our annual events calendar for all brands, especially the Watergate Bay beach events. Some weekend working will be necessary.
7. Website – regularly review the websites to make sure content (words and images) is correct and work with the team to update them and the chat bot when necessary.
8. Social media engagement – work with the social media manager and marketing managers to support and maintain the social media channels including engaging with our communities. This includes Facebook, Instagram, Twitter, LinkedIn, Google My Business, Tik Tok, TripAdvisor.
9. Work with the social media manager and relevant marketing manager to source content for social media when necessary.
Other responsibilities:
1. Content creation – work with the marketing team to assist with any content creation including proofreading, writing, photography and film when needed.
2. Content curation – review user generated content and research shareable content which can be fed into our content calendar using specific hashtags.
3. Sales channels – assistance with maintaining some of the sales channels we use including online travel agents.
4. Digital advertising – review and feedback on digital Google Ad campaigns.
5. Website – review and feedback on GA4 website analysis. Understand the website traffic and referral traffic specifically.
6. Social media advertising – review and feedback on Meta campaigns.
Departmental responsibilities:
1. Develop effective relationships with team members and third parties.
2. Carrying out various departmental and administrative tasks as required.
3. Act in accordance with health & safety laws.
4. Represent the brand at all times.
5. At least two years’ experience of marketing.
6. Experience of business social media channels, especially Instagram and Facebook.
7. An interest in photography and filmmaking.
8. Good knowledge of SEO best practice.
9. A passion for digital and developing technology.
10. Creativity and imagination.
11. Attention to detail and organisation skills.
12. Experience of project management and project administration.
13. An interest in creative writing.
General:
1. Working hours - Monday to Friday, 9am to 5pm with a degree of flexibility.
2. Predominantly office based working hours (the office is at The Hangar, Aerohub Business Park, St Mawgan, Newquay, TR8 4RZ).
What we can offer in return:
1. A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches.
2. A welcoming team of likeminds, eager to support and encourage each other.
3. Excellent career prospects in an ever-expanding organisation.
4. Special rates for you and your friends and family to stay at the hotel.
5. Discounts on treatments in Swim Club.
6. Discounts for you and your friends and family at our restaurants: Zacry’s, The Beach Hut, and Living Space restaurants.
7. Discount at Cubs coffeeshops.
8. Discounts at Shop on the Beach and other partner businesses.
9. Free surf lessons, surfboards and wetsuits hire from Wavehunters.
10. Team social events throughout the year.
11. Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances.
From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located on the sunny, sandy, Cornish coast, you'll never be short on inspiration. Working at Watergate Bay Hotel isn't just a job - it's a transformative career opportunity. Apply now and join us in creating memorable experiences that our guests and team remember for a lifetime.
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