Role: L2 Production Support Executive Job Type: Permanent
Ready to utilize experience in supporting applications with diverse technologies (ETL Tools, Big Data) and users across the globe?
Are you passionate about automation and transformation, overall continuous service improvement?
Join us as a L2 Production Support Executive
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
In the role L2 Production Support Executive you will be frequently interacting with business users to resolve any issues. You will provide technology support for various Unix/Windows, client server and web-based applications. For this role you must be flexible to work in shifts, weekend roster as per the plan.
Proactive monitoring measures to identify any issue in the system and report to the development team for permanent fix.
Application monitoring and reporting to business users or internal audit team based on their requirement.
Suggest automation of recurring issues and manual tasks resulting in overall service improvement.
Drive strategic focus areas like automation and transformation, manual task reduction, improve resiliency of application.
Hands on experience in UNIX and SQL.
Knowledge in technologies such as Java, Microsoft, Oracle.
Production support exposure, able to troubleshoot issues and user support with minimum guidance.
Common ITIL lifecycle knowledge, incident/service/change management.
Knowledge in Python.
Unix shell scripting.
Exposure to Service Now.
Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion & Wellbeing
At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.
You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities involve 12 employee networks including LGBTQ+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events (we even sponsor the London Marathon).
We are open to all and treat applications equally, regardless of ethnicity, disability, gender identity, gender reassignment, age, sexual orientation, or beliefs.
If you are an applicant who needs a reasonable accommodation due to Disability or Neurodiverse Condition to complete an employment application, or during any phase of the hiring process, please contact us at vs.com with the subject line: “Reasonable Accommodation Request”.
Online application 2. Apply online now.