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Customer Services Mortgage Advisor, Edinburgh
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Client:
Location:
Edinburgh, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
08f958724111
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Eden Scott's client, a leading financial services company dedicated to providing top-notch mortgage solutions to their valued clients, has a strong presence in Edinburgh and prides itself on commitment to excellence, integrity, and customer satisfaction.
As a Customer Services Mortgage Advisor, you will play a crucial role in guiding clients through the mortgage process. Your primary responsibilities will include providing expert advice, tailored solutions, and outstanding support to ensure a smooth and stress-free experience for customers.
Key Responsibilities:
* Engage with clients to understand their mortgage needs and financial goals.
* Provide accurate and detailed information on mortgage products and services.
* Assist clients in completing mortgage applications and gathering necessary documentation.
* Liaise with lenders, solicitors, and other stakeholders to facilitate the mortgage process.
* Resolve client inquiries and issues promptly and professionally.
* Maintain up-to-date knowledge of mortgage regulations and market trends.
Qualifications:
* Proven experience in customer service or a related field.
* Strong knowledge of mortgage products and financial services.
* Excellent communication and interpersonal skills.
* Detail-oriented with strong organizational abilities.
* Ability to work independently and as part of a team.
* Relevant qualifications in financial services or mortgage advice (preferred but not essential).
What We Offer:
* Competitive hourly rate and performance-based incentives.
* Comprehensive training and ongoing professional development.
* A supportive and collaborative work environment.
* Opportunities for career advancement within the company.
* A prime location in Edinburgh with excellent transport links.
Please only apply if you are based in Scotland and can travel to Edinburgh.
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