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Job Type: Contract
Location: Basingstoke, England, United Kingdom
Salary: Up to £25,000 per annum
We are Prism eLogistics (UK) Ltd, a start-up business providing storage, fulfilment, pick & pack, ecommerce, secondary contract packing and distribution services. We are part of the Spearpoint Security Group, a Singapore-based investment group providing major investment for us to expand in the world of ecommerce.
Our focus from the start is to provide exceptional service to our clients. From the moment an item of stock is received at our warehouse, our clients have total visibility of all their stock through our online warehouse management system, providing 24-hour visibility of stock held and orders processing. We operate a transparent and seamless warehousing and production operation and strive to stay committed, flexible, and accurate.
Therefore, we are seeking an experienced, motivated Account Manager to report directly to the Managing Director and plan tasks efficiently, ensuring completion within clients' timescales.
Role & Responsibility
* Ensure every client gets the best from our comprehensive range of fulfilment services.
* Demonstrate first-class account management skills.
* Engage seamlessly with clients and onboard new clients.
* Manage end-to-end upselling sales solutions.
* Forecast and analyze to keep colleagues informed.
Essential Qualifications
* Fulfilment, pick & pack, eCommerce experience and passion.
* Ambition, energy, drive, and motivation to succeed.
* Minimum 2 years of experience.
* Strong understanding of managing budgets and timelines.
* B2B and B2C project delivery experience.
* Proven track record in seeking out and closing new opportunities within existing clients.
* Problem-solving and time management skills.
* Impressive customer focus and comprehensive product knowledge.
* Natural way with people and instinct for exceeding expectations.
* Experience working with an operational team.
We want everyone to take ownership of their work, considering the bigger picture and adhering to a strong ethos on Health and Safety, always following Standard Operating Procedures.
Preferred Qualifications
* Previous experience in storage, fulfilment, pick & pack, eCommerce, secondary contract packing, and distribution services is beneficial but not necessary.
* Solid understanding of Microsoft Office and its applications.
* Able to work within KPIs and metrics, analyzing large data sets to understand trends and seek improved efficiencies.
Please click on the APPLY button to send your CV and Cover Letter for this role.
We are also considering candidates with experience in roles such as Senior Process Operative, Senior Line Operative, Production Team Leader, Logistics Supervisor, and Business Development Executive.
Seniority Level
Mid-Senior level
Job Function
Marketing Services
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