Managing a team of Analysts and Senior Analysts, you shall enhance laboratory practices and promote a culture which is consistent with cGMP, cGLP and Health & Safety within a pharmaceutical laboratory environment. Responsible for leading the Quality Control laboratory shift resources to achieve the required organisational throughput in a compliant and effective manner. Client Details My client are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide. Description Day to day management of the QC shift team, including: Staff performance and wellbeing, including routine 1-2-1s, target setting, and coaching individuals through any development needs. Coordinate resource priorities with Planning to achieve schedule adherence. Manage the throughput of inbound and outbound goods (primarily raw materials, intermediates and finished products) within the department. Support validation activities. Determination of KPIs that support delivery to service level agreements and achievement of objectives. Clear presentation of KPI data. Identification and management of risks. Preparation and scrutiny of reports (routine and ad-hoc), as required, to peers and senior management. Effective communication with other departments to facilitate the progression of QC activities. Lead investigations in to out of specification (OOS), out of trend (OOT) and a-typical results by applying technical knowledge and problem-solving skills. Ensure Quality Control activities are performed consistently, on time and in accordance with both company and legal requirements. Actively seek opportunities to optimise the performance of processes, people and other resources. Support the QC Manager with the hosting of departmental audits and inspections, including: Presenting the department and systems to an inspector. The compilation of responses. Ensure response commitments are fulfilled. Support the QC Manager in the delivery of departmental objectives and deputise, when required. Abide by and champion the company's values (Dedication, Enjoyment, Courage, Honesty, Ambition) in all aspects of the role, including interaction with co-workers and third parties. In addition to the core responsibilities listed above, the jobholder may be required to perform other duties on an ad-hoc basis. Profile Experience of working within a pharmaceutical laboratory. Experience of leading and managing a team, with a focus on coaching/mentoring. Experience in chemical and instrumental techniques, such as; traditional wet chemistry, spectroscopy, chromatography, Karl Fischer, TOC, pH, etc. The ability to troubleshoot on the majority of the above / good problem-solving ability. Effective communication and influencing skills. Pragmatism. Computer literate with good attention to detail Job Offer Average 36-hour working week with a day off every other Friday Lates, 14.00-2230 Plenty of training and development opportunities 22.5 days annual leave Bank holidays Option to buy a week's holiday each year 8% Employer Pension Contribution Free access to the Headspace App Employee Assistance Programme Discounted gym membership Free on-site parking and EV Charging