Mpeople Recruitment are recruiting for an experienced Export / International Customer Service Co-ordinator to join a reputable business based in Failsworth M35.
Salary: upto £30,000 dependent on experience
Hours: Monday - Thursday 8.45am-5pm, and Friday 8.45am - 3pm
PLEASE NOTE: TO BE CONSIDERED FOR THIS ROLE YOU MUST HAVE SOME EXPERIENCE DEALING WITH EXPORT DOCUMENTATION / INTERNATIONAL SHIPPING.
Responsibilities:
1. Daily interaction with our customers both over the phone and by email
2. Placing orders, producing delivery notes and preparing export paperwork
3. Quoting prices and following up on additional customer requirements
4. Arranging shipments with our freight suppliers
5. Completing export paperwork
6. Closely liaising with and clearly communicating to, all other internal departments
7. Processing and following up on customer concerns
Experience working in a customer service environment as well as a good level of IT skills. Working knowledge of Sage and CRM systems. A must have is recent experience arranging exports and dealing with the necessary paperwork.
A positive, can-do attitude and a willingness to develop themselves is most critical to success.
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