Job Description Our client is recruiting a Technical Lead to lead and supervise a team of technologists and technicians in the Footwear Testing team ensuring compliance with quality standards, enhancing the company's brand and reputation. About The Role As a Technical Lead your key responsibilities will include: Daily supervision of Technicians Team performance management (appraisals, disciplinary and grievance matters) Managing workflow through department with emphasis on customer focus and customer awareness Working with Technicians to establish deadlines and allocate jobs fairly Ensure effective implementation of quality systems (working with Quality Manager and Health and Safety Advisor) Create and implement staff training plans Development of continuous improvement initiatives with both systems of work and individuals Establish and monitor department’s KPIs Discussing results and new work with customers Routine drafting/sending reports and responding to customer emails Meeting customers and presenting seminars Contributing to writing of technical articles for internal and external publication Overseas travel when required About You Essential Educated to A Level in Maths or Science Familiar with physical testing techniques Demonstrated organisation and planning skills Supervisory experience Customer facing experience Confident presenter Excellent time management and scheduling skills Good computer skills (Word, Excel, Powerpoint) Ability to work on own and as part of a team Highly motivated Problem solving and logical thinking Willingness to travel Desirable Completion of SAFT course or working towards completion Degree in Maths or Science Experience within a commercial environment Full, clean driving licence Experience of direct Sales and Marketing with exposure to business development tools and techniques Footwear industry experience Benefits Include 25 – 30 days (service related) annual leave; life assurance; a group personal pension plan; income protection; free parking; flexible working hours. Closing date for receipt of applications is 11th April 2025 If interested, please apply here or call Kim to discuss further.