We have only the best roles at Cameo Consultancy
* J6790_1738161998 : Customer Service Advisor
Customer Service Advisor
Salary: £25000 - £26400 per annum + hybrid working, bonus, great benefits
* Reference: J6790_1738161998
* Job Type: Permanent
* Location: Banbury, Oxfordshire
* Skills: customer service, sales, administration, retail
* Industry: Call Centre and Customer Service
Due to further company growth and busy accounts, we are looking for three further Customer Service Advisors to join their fast-paced customer service team. These 12-month fixed-term contracts come with a strong likelihood of becoming permanent.
If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering exceptional customer service, this Customer Service Advisor role could be the perfect opportunity for you.
Key Responsibilities as a Customer Service Advisor:
* Processing customer orders via phone, email, and EDI
* Handling queries related to inventory, pricing, and deliveries, ensuring timely resolutions
* Managing technical enquiries using electronic parts diagrams as a first level of support
* Building and maintaining strong relationships with customers and sales teams
* Proactively resolving queries and keeping customers updated on orders and returns
What We're Looking For:
* Proven experience in customer service and administration
* Strong communication skills with a customer-focused approach
* Excellent attention to detail and the ability to multitask in a fast-paced environment
* Proficiency in Microsoft Office (SAP experience beneficial but not essential)
* A proactive, problem-solving team player with great interpersonal skills
What's in It for You?
* A fantastic opportunity to join an innovative, market-leading company
* A positive, people-focused culture with genuine career progression opportunities
* Hours: 37.5 per week (Monday to Friday, 8:30 AM - 5 PM)
* Benefits include: 26 days holiday + bank holidays, pension scheme, health plan, end-of-year discretionary bonus, critical illness cover, sick pay, staff discounts, volunteer days, social events, and more
This Customer Service Advisor role is a fantastic opportunity to be part of a growing business that values its team and offers long-term career potential.
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