Retail Assistant - Job Summary
We are looking for an enthusiastic and customer-focused Retail Assistant to join our team. In this role, you will provide exceptional customer service, assist in maintaining store operations, and ensure a positive experience for all customers. If you are passionate about customer service, enjoy interacting with people, and thrive in a fast-paced environment, we’d love to hear from you.
Key Responsibilities
* Customer Service: Greet customers, provide assistance with product selection, and address inquiries in a friendly and professional manner.
* Sales: Assist in upselling, cross-selling, and achieving sales targets by recommending suitable products.
* Merchandising: Maintain an organized and visually appealing store by restocking shelves, arranging displays, and ensuring product presentation standards.
* Transactions: Operate the cash register, process payments, handle returns or exchanges, and issue receipts.
* Stock Management: Receive, unpack, and label stock deliveries. Perform inventory checks and report discrepancies.
* Store Maintenance: Keep the store clean, tidy, and safe by following health and safety guidelines.
* Team Collaboration: Work collaboratively with colleagues to ensure smooth day-to-day operations.
* Product Knowledge: Stay updated on product details, promotions, and store policies to provide accurate information to customers.
Skills and Qualifications
* Essential:
* Strong communication and interpersonal skills.
* Ability to provide excellent customer service skills, to actively listen to customers and address customer needs and requirements
* Process customer transactions accurately and efficiently including cash handling and operating the point-of-sale system
* Proficient in computer and point of sale system
Job details
* Competitive pay and benefits.
* Hours will be Tuesday-Saturday 8.45am-17.15pm (37.5 hrs per week)
What We Offer
* Competitive pay and benefits.
* Employee discounts.
* Uniform provided
* 22 days holiday per annum
* A friendly and supportive team environment.
If you’re ready to make a difference and contribute to an exceptional customer experience, apply now