Customer Service Agent
Reference: MAR20250995
Expiry date: 09:58, Mon, 31st Mar 2025
Location: Huntingdon
Salary: £26,149 pa + bonus up to £1,307 pa
Weekly Hours: 42.5 hours / week
We’re here to keep people moving, that’s what we do.
As a Customer Service Agent, you play a key role in taking our award-winning service directly to customers' doors - expertly making sure our vehicles are where we need them to be, when we need them to be there.
Join our Huntingdon branch, where team spirit and a friendly atmosphere make every day enjoyable. Serving a diverse customer base that includes national accounts and multiple industries, we operate a substantial fleet of 619 vehicles, making it the perfect place to grow your career.
Life as a Customer Service Agent at Auxillis
An Auxillis branch is a busy, fast-paced place to be, and as a Customer Service Agent, you will be right at the very centre of it. You’re often the first point of contact for customers; so confidently delivering a great service with a smile is second nature. You excel in managing more than one task at a time - from resolving a customer rental query, administration of a customer account, or overseeing daily vehicle movements in and out of the branch.
You don’t need any previous industry or vehicle rental administration experience to join our team (our proven induction training will take care of that!), but you’ll need all of your customer service know-how, administration skill, and most importantly your calm, ‘can-do’ attitude (along with a Full UK or EU Driving Licence, of course!) to get things done.
As a Customer Service Agent with Auxillis, we offer:
* A fantastic quarterly bonus scheme (£1,307 pa)
* 24 days annual leave rising to 26 days with service (plus bank holidays) and an extra day’s leave to celebrate your birthday!
* Free life assurance
* Well-being services (incl. 24/7 GP service, mental health support, and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
* Exclusive employee vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback
* We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 50 sites nationwide, Auxillis is the go-to provider for bespoke accident claims and mobility services for motorists, trusted by some of the UK’s best-known motor insurers and motoring brands.
We are agile. We are experts. We are imaginative. We are reliable.
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