Receptionist
Location: Coventry
Salary: 25,000 (Negotiable, Depending on Experience)
Hours: Monday to Friday, 9am - 5pm, Full-Time
Reception / Administration / Office Support / Customer Service / Front Desk / Diary Management / Accountancy / Coventry
We are pleased to be supporting a well-established accountancy firm in Coventry, seeking a friendly and organised Receptionist to be the face of their business. This is a key front-of-house role, ideal for someone with excellent communication and administrative skills, looking to build their career in a professional office environment.
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Purpose of the Receptionist Role
The Receptionist will be the first point of contact for clients and visitors, responsible for managing incoming calls, handling administrative tasks, and supporting the team with diary and meeting management. This role plays a vital part in creating a welcoming and efficient front office experience.
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Main Duties and Responsibilities of the Receptionist
*. Answer and direct incoming tele calls in a professional manner
*. Greet clients and visitors, ensuring they are welcomed and directed appropriately
*. Manage the firm's front desk and maintain a tidy and organised reception area
*. Handle incoming and outgoing post and deliveries
*. Provide administrative support including filing, scanning, and data entry
*. Maintain staff diaries, book meetings, and coordinate appointments
*. Assist with document preparation and correspondence when required
*. Support wider office tasks to ensure smooth daily operations
*. Handle confidential information with discretion and professionalism
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Knowledge and Experience Required
*. Previous experience in a receptionist or administrative role (preferred but not essential)
*. Confidence in handling tele systems and dealing with clients face-to-face
*. Understanding of general office procedures and customer service
*. Experience in diary management and appointment scheduling (desirable)
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Key Skills and Attributes
*. Excellent communication skills - both verbal and written
*. Strong organisational and time management skills
*. A friendly, approachable, and professional manner
*. Ability to multitask and remain calm under pressure
*. High attention to detail and accuracy
*. IT literate, with knowledge of Microsoft Office (Word, Outlook, Excel)
*. Team player with a proactive, can-do attitude
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Qualifications
* Further education or office administration qualifications (desirable)
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If you are interested in this role or would like more information, please contact Alice Connors on 07842 424471.