Conference & Events Sales Executive (Pro-active Sales) – Clayton Hotel Chiswick
We have a fantastic new vacancy for a Conference & Events Sales Executive at the excellent Clayton Hotel Chiswick.
Why Dalata and the Clayton Hotel Chiswick
Dalata Hotel Group is the most successful and largest hotel group in Ireland, with a growing presence in the UK and Continental Europe. We operate the Clayton Hotel & Maldron Hotel brands alongside a number of partner hotels, with a portfolio of 51 primarily 4-star hotels situated in city-centre locations.
We are continuing our sustained growth and expansion with the opening of new hotels in the following UK cities: Shoreditch London, Brighton & Manchester Cathedral Quarter.
Dalata offers plenty of room for career growth, lots of responsibility and autonomy, and a brilliant work culture. What better time to join our company and become part of our exciting future!
The company provides amazing staff benefits:
* Access to Dalata Learning and Development programmes, including Apprenticeships programmes
* Opportunities for career progression and advancement within our hotel and the Dalata Hotel Group
* Competitive employee, friends & family rates for overnight stays in our Dalata Hotels
* 25% discount off Food & Beverage when using our Company Hotels Facilities
* Up to 33 days holiday (Inclusive of Bank Holidays) based on length of service
* Access to Life Works, our Employee Assistance Programme with 24/7 health and wellbeing support
* Regular employee appreciation events, including Staff parties through the year and monthly employee rewards programmes
* Complimentary use of the hotel gym
* Free employee meals on duty
Objective of the Role
Reporting directly to the Conference & Events Manager, this is a brilliant opportunity for a Conference and Events Executive to join our busy Sales & Marketing Team. In this role, you will be responsible for maximizing the sales potential and achieving the meeting room sales budget of the hotel.
Key Duties and Responsibilities
* Dealing with telephone, email, and web enquiries for Meetings & Events (Pro-active Sales)
* Following procedures for completing enquiry forms and sending quotations through to contracts for each piece of business
* Ensuring the accurate processing, distribution, and recording/filing and follow-up of all sales correspondence, including the execution of contracts, quotations, confirmations, and cancellations
* Ensuring all client needs are met and performing account management on all meeting room/events clients
* Posting all meeting room charges and issuing receipts to clients
* Monitoring competitor meeting room boards
* Weekly telesales to acquire new business
* Management of all databases to keep them clean & up-to-date
* Reporting weekly & monthly on account performance and general activity
* Health and Safety representative for the sales office at monthly meetings
* Excellent organisational skills and attention to detail
* Experience with Opera System desirable but not essential
Experience and Key Attributes
* 1 – 2 years previous event sales or coordinating experience in a hotel or venue
* Experience working with customers
* An excellent command of the English language
* Excellent organisational skills
* Ability to see an opportunity and act on it to secure revenue for the hotel
* Strong selling and interpersonal skills
* High level of creativity
About our culture:
Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK, it’s more important than ever to have the right team alongside us. In the near future, we will be opening new hotels creating over 4000 jobs and investing over €110m in the Irish and UK economy.
We lead through our Dalata values of “Our People, Our Fairness, Our Service, and Our Individuality.” If you have the right attitude and energy, you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognized and rewarded for your commitment, and pursue a fulfilling career. We also have a number of unique and recognized training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive, and fair working environment for our employees.
Dalata Hotel Group Plc is an Equal Opportunities Employer.
#J-18808-Ljbffr