FT Recruitment are looking for a candidate to work with our brilliant client in Hinckley.
The successful candidate should have excellent PC and telephone skills, be able to build relationships with a wide range of people, whilst resolving any issue that comes their way.
The role -
* Coordinate service activity between customers, warranty companies, and repair agents in an efficient and courteous manner
* Responding to customer enquires
* Taking inbound calls & making outbound calls
* Dealing with any customer complaints
* Interpreting customer concerns and comments
* Liaising with customers and keeping them updated
* Advising customers on how to resolve issues with their vehicles
* Ensure customer expectations and requirements are identified, and successfully managed
This role can offer you:
* Great working environment
* 28 days holiday
* Progression Avaliable
If you have an automotive background, please call Daisy today. This is a great opportunity