As the Digital Trading Specialist, you will be responsible for supporting the merchandising curation strategy across key touch points of the website. The role requires a comprehensive understanding of digital visual/site merchandising, homepage, and campaign best practices. You will help optimize the global onsite activities for the website across all devices, influencing the end-to-end customer journey, increasing conversion, and driving sales. This role also supports the venture and marketplace strategy.
The position is highly collaborative, with key stakeholders including Digital Trading, buying, merchandising, trade marketing, and analytics.
Ideally, you will have strong buying, site merchandising, or visual e-commerce experience, with a good commercial understanding and an analytical skillset to drive key business decisions. We are looking for someone who is highly entrepreneurial and enjoys working in a fast-paced environment where being agile is key.
The Digital Trading Specialist will manage the Digital Merchandising Assistant and report to the Digital Trading Manager.
Within Global Commerce, our core mission is to enable ASOS to achieve global success. We work with teams across ASOS to help them understand performance at the regional level and ensure that our local sites are optimized to deliver the best possible customer experience. To minimize risk and realize opportunity, we constantly respond to changes in customer behavior and the commercial landscape at Hub level through effective insight and analysis.
ASOS is one of the UK’s top fashion and beauty destinations, expanding globally at a rapid pace. Our values are to be authentic, brave, creative, and disciplined, and we live and breathe these in everything we do.
You will be responsible for:
* Planning, testing, and executing detailed ranking and sorting rules to ensure category and search pages are relevant and fully optimized across channels/devices.
* Collaborating and supporting the digital trading managers to ensure the smooth execution of selling strategies across key events and campaigns.
* Maintaining website standards to maximize business performance and customer journey, leading the assistant to execute any errors.
* Producing and analyzing detailed sales, site, and channel reports by market to optimize the user journey and ensure relevant product positioning and categorization.
* Managing and optimizing the category and navigation structure across channels/devices.
* Managing onsite search, ensuring optimal configuration across markets and enhancing the search experience.
* Working with the relevant tech platform teams on systems development, requirements, and testing.
* Working closely with relevant teams to plan and execute trade events and other initiatives.
* Supporting campaign launches, rollout of new features, and digital products.
* Supporting the management team in delivering department strategy, driving the team forward through effective leadership, training, and development.
* Acting as a role model and nurturing a positive and productive working environment.
Qualifications
We’d love to meet someone who:
* Has excellent organizational and coordination skills.
* Has experience using online merchandising systems.
* Is competent using systems and comfortable working in a technology-based environment.
* Is commercially aware and customer-obsessed with the ability to use initiative and intuition.
* Is an excellent communicator with good motivational and leadership skills.
* Has a keen eye for detail with the ability to troubleshoot and identify issues.
* Is self-motivated and proactive.
* Is flexible, agile, and open to change.
* Has a positive attitude, is self-aware and self-motivated.
* Has strong analytical skills.
* Has line management experience preferred but not essential.
Additional Information
Benefits:
* Employee discount (hello ASOS discount!)
* ASOS Develops (personal development opportunities across the business)
* Employee sample sales
* Access to a huge range of LinkedIn learning materials
* 25 days paid annual leave + an extra celebration day for a special moment
* Discretionary bonus scheme
* Private medical care scheme
* Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
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