Job Description - Receptionist (HIL00RS)
Requisition Title
Job Number:
HIL00RS
Hill House
Elstree Hill South Elstree
Hertfordshire WD6 3DE
CQC rating: Good
Salary: £13.00 per hour
Permanent: 9am - 5pm
We make health happen
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.
Hill House provides care and rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short term needs.
You’ll help us make health happen by:
1. Acting as the first point of contact for all visitors to the home
2. Taking responsibility for managing new enquiries
3. Providing advice and support both face to face and over the phone
4. Conducting show-arounds within the care home
5. Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
6. Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications needed for this role:
You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.
Joining Bupa in this role you will receive the following benefits and more:
* My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues
* Annual allowance redeemable against a menu of Bupa healthcare products
* Wagestream - Early access to up to 40% of your earned wages
* 28 days holiday
* Sick pay scheme to support longer absences
* Long service rewards including ecards, extra holidays and money
* Free meal on every shift
* Interest-free annual travel loan for public transport season tickets
* Range of Bupa pension plans
* Parental leave schemes for adoption, birth parents and co-parents
* Menopause Plan to empower women
* Access to discounts at gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. Our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll ensure fair treatment and offer reasonable adjustments as part of our recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
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