Job Title: Employee Relations Care Advisor
Start Date: ASAP
Duration: 4 months (with possible extension)
Hours: Monday to Friday, 9:00–17:30
Location: Croydon, South London
Band: 5
Pay: £21ph PAYE (inclusive of holiday pay)
Job Summary:
Provide first-line HR advice and support to staff and managers in line with Trust policies and employment law, focusing on sickness management, flexible working, and general employee relations.
Key Responsibilities:
* Advise on short/long-term sickness, including supporting termination hearings and ill-health retirement.
* Support redeployment processes and offer guidance on complex/sensitive cases.
* Coach managers through sickness review meetings and reduce absence through active case management.
* Assist in appeal preparations and support flexible working applications and decisions.
* Monitor ESR data to track sickness, pay changes, and registration status.
* Identify HR concerns and collaborate on solutions with internal stakeholders.
* Lead on cases involving expired professional registrations.
* Maintain accurate case records and contribute to HR reporting.
* Provide general ER support, including on conduct, DBS, and FOI requests.
* Analyse HR data for trends and improvement areas.
Essential Experience:
* Band 5 ER Advisor within an NHS Trust
* Minimum 2 years NHS experience
* Skilled in managing complex ER cases, long-term sickness, redundancy, and dismissals
Desirable Experience:
* Knowledge of employment law and Agenda for Change
* CIPD qualified
* Experience managing a team
* Familiarity with ESR, e-DBS, and Smart Cards
* Understanding NHS financial challenges
Person Specification:
* Strong communicator (verbal, written, and face-to-face)
* High attention to detail and confidentiality
* Self-motivated team player with great interpersonal skills
* Able to act independently and support sensitive cases professionally