Job description Assistant Practice Manager We are looking an Assistant Practice Manager to join our practice. The hours of work are Monday to Friday (37.5 hours per week). Areas which come under the Assistant Practice Manager remit are listed below. Building and maintenance Equipment maintenance and calibration Staff and HR including recruitment & inductions Appraisals & reviews. Health and Safety Managing of the Administration Team back office and support staff and systems Technical infrastructure e.g. IT and telephone systems Management of specific projects e.g. flu and covid vaccination program Policies and Protocols Ad hoc non-clinical issues, processes and responses Practice rotas Timesheets to implement and annual leave approval Minute taking Assistant to Practice Manager The practice manager is seeking an assistant to work approximately 37.5 hours a week over 5 days per week. Their role will be to support the practice manager and could include any of the above but initially expected to help with the following. Building Building maintenance organising building repairs and maintenance, decorating projects, risk assessing rooms, making sure the surgery is kept tidy. Health and Safety Carry out risk assessments when appropriate. Annual Health & Safety Check COSH Risk Assessment Organise PAT testing Data Quality To ensure all data entered to and retrieved from practice software systems is accurate, consistent and appropriate for the achievement of practice targets and to optimise patient care. Monitor and ensure achievement of Quality and Outcome (QOF) and Investment and Impact Fund (IIF) To run reports and analyse data To put on the practice rotas The candidate must have An ability and willingness to take the initiative and use own judgement, resourcefulness Recognition of and adherence to the needs of confidentiality in all aspects of work Good written and verbal communication skills Good computer skills Attention to detail and accuracy in recording data Good organisational skills Ability to work under pressure Well-motivated and enthusiastic individual Good team worker Ability to offer diversity and willingness to develop skills IT & Telephones First point of call with any IT, software or telephone problems. Liaising with IT support in order to fix any problems Resetting of staff passwords on IT systems Setting up of new staff on systems, e.g. computer log in, SystmOne, email accounts, WebV, Bluestream Academy and the Care Portal Clinical searches on our clinical system (SystmOne) Back Office Functions Although not part of main job function, it may be necessary for the assistant to practice manager to provide emergency cover in the following back-office administration areas Scanning Insurance Policies and Protocols Help PM with policies and protocols in particular those involved with building, equipment, IT and health and safety. Confidentiality Make sure that the practice stays confidentiality compliant. Ad Hoc This is not an exhaustive list. Other tasks may be added which play to the applicants personal strengths and assist the practice manager with their workload.