Are you ready to take your career to the next level? We are thrilled to announce an exciting opportunity for a Claims Manager to join our client based in Stirling! If you're passionate about delivering exceptional customer service and thrive in a dynamic environment, this role is perfect for you.
Position Details:
* Role: Claims Manager
* Location: Stirling
* Contract Type: Permanent, Full Time
* Hours: Monday to Friday, 9.00 AM - 4.30 PM
* Salary: £27,000 - £30,000 (Depending on experience)
At our client's organisation, they believe in rewarding talent and dedication. As a Claims Manager, you will enjoy:
* Competitive Salary Package: Reflective of your experience and skills.
* Pension Plan: Secure your future with a comprehensive pension scheme.
Your Role:
As the Claims Manager, you will be at the forefront of our client's operations, ensuring a seamless experience for their clients. Your key responsibilities will include:
* Being the first point of contact, providing outstanding customer service.
* Collaborating with key stakeholders to resolve issues efficiently.
* Managing the central email inbox and responding to inquiries promptly.
* Organising and planning appointments to optimise productivity.
* Assisting directors with various administrative tasks.
* Maintaining accurate and up-to-date records.
* Producing detailed reports and managing financial transactions.
* Issuing supplier invoices while adhering to payment terms.
* Overseeing staff timesheets and annual leave requests for efficient scheduling.
* Ensuring compliance with health and safety processes in the workplace.
What We're Looking For:
To excel in this role, you should possess:
* Previous experience as a Claims Manager or in a similar senior administrative role.
* Exceptional customer service skills with the ability to communicate effectively across various levels.
* Strong organisational skills to multitask and prioritise effectively.
* Proficiency in IT, particularly Microsoft Office and virtual filing systems.
* Familiarity with claims systems and CRMs is a plus.
* Attention to detail and accuracy in record-keeping and financial transactions.
* Excellent time management skills to meet deadlines.
* Flexibility and the ability to work independently as well as part of a team.
If you are a motivated individual with the relevant experience and skills, we encourage you to apply for this fantastic opportunity!
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