Bookings Advisor
Newport
OTE 32-33k p.a
Our client, a prestigious automotive dealership has an exciting opportunity for a Bookings Advisor to join their growing team.
Key responsibilities:
* Make customer Service, MOT, and repair bookings for Porsche Customers
* Provide support to customers with their enquiries to make accurate bookings and identifying opportunities to improve customer experience
* Keep customer notes up to date including future booking dates, customer details and vehicle details
* Communicate offers clearly with details of the benefits to customers
* Follow up on customer enquiries with the Aftersales departments
Key skills/experience:
* Experience of working in a customer-centred role, either in person or over the phone is essential
* Great communication skills
* Attention to detail and accuracy with data processing
Benefits:
* 25 Days Holiday (plus Bank Holidays)
* OTE £32,000 - £33,000
* Bonus scheme
* Contributory Pension Scheme
* Private Medical Insurance
* Regular Pay Reviews
* Life Assurance
* Servicing, Parts and Accessories Discounts
* Employee Assistance Programme
* Staff Referral Scheme
* Learning and Development
* Enhanced Family Leave
* Volunteering Opportunities
* Onsite Parking