Location: Bolton (Outskirts) Job Type: Full-Time, Permanent Salary: From £23,500 (Dependent on Experience) Hours: Monday - Friday, 9 AM to 5 PM (Flexible Working Patterns Available) About the Role: We are looking for an experienced Senior Claims Specialist to join a growing team. If you have a background in personal injury and motor claims handling, this role offers an exciting opportunity to develop your career with a forward-thinking company that values professional growth and rewards achievements. As part of this role, you will manage a caseload of Third-Party Vehicle Damage and Property Damage claims, working closely with internal teams and external partners to deliver outstanding service. You will also handle complex liability and high-value cases, ensuring claims are processed efficiently and fairly. Key Responsibilities: Manage all aspects of Third-Party Vehicle Damage and Property Damage claims. Conduct thorough liability investigations and liaise with relevant departments. Handle complex claims, including liability disputes and high-value cases. Work with solicitors, insurers, and accident management companies. Identify and refer potentially fraudulent activity. Ensure a consistently high level of customer service throughout the claims process. What We’re Looking For: Minimum 2 years' experience in motor claims handling (for higher salary consideration). Strong customer service and communication skills. Excellent attention to detail and ability to manage multiple claims effectively. Active listening and relationship-building skills. CII Certificate (or willingness to work towards it, supported by the company). GCSE Grade C or above (or equivalent) in English and Maths. What’s in It for You? Increased holiday allowance with length of service. Birthday day off and seasonal half-day shopping leave. Holiday sell scheme. Pension contribution. Discounted sports and social activities. Support for industry qualifications. Free on-site parking and casual dress code. Cycle-to-work scheme. Performance-based cash bonuses. Trained mental health & first-aid support on-site. If you thrive in a fast-paced claims environment and want to work with a company that truly supports its employees, apply today