Job Description
Job description for the role of 3DX Trainer:
The trainer is responsible for the development, delivery and support of training for the PLM (3DX) Engineering tools used across.
Key responsibilities:
Key Performance Indicators
? New PLM training delivered (software, business process, end user training material).
? Response time to addressing user queries
? Quality of the training e.g. number of sessions, customer satisfaction metrics.
Key Interactions
? All areas of Engineering and Manufacturing Engineering
? All areas of the Create Product & Services (e.g. Scrum Teams, IT Team)
? All areas of the Engineering Delivery platform (e.g. Scrum Teams, Shared Services,
? Suppliers of Products
? All customers of products
? Information Technology
Key Accountabilities and Responsibilities
? To develop and deliver 3DX training to business users efficiently and coherently
? To hold Classroom, Webinars and drop in sessions to assist the users
? To provide at elbow support, especially post go live
? To provide end user support
? To write FAQs and update the training website with relevant information
Key Skills/Knowledge:
? Experience of training the Dassault toolset, 3DX in particular
? Experience of collaboration and cross functional team working
? Strong stakeholder management skills
? To set high standards for written materials and diligently follows them personally and holds others to account to achieve
? To support business initiatives utilizing Agile practices
? To critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs
? To liaise between the business, technology teams and support teams
? A relevant degree or equivalent working experience preferred
? Excellent planning and organisation skills
? Experience of using Jira and Confluence
Employer details : The prospective employer is the Large Global IT Services giant. Provides opportunity for better performance, Reliability, Security, and Flexibility with good Bonus and Benefits Structure and have a good work Culture that everyone loves to work with.
We (Avance Consulting Services) are one amongst the UKs fastest growing talent acquisition companies. Head quartered in London, we are a global reach agency with a large presence in India (Gurgaon and Hyderabad) and UAE (Dubai).
Sr Control System Architect opportunity is urgent and immediate please apply before it gets closed !