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* Salary: £22,500 per annum, plus excellent benefits
* Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
* Location: Tamarisk Lodge, East Wittering, Chichester, PO20 8FL
About the role
Churchill Estates Management is offering an exciting opportunity for someone who loves working with people, with a background in administration and customer service, to join our retirement development as a Lodge Manager. This varied role allows you to make a positive difference daily to our Home Owners' lives. As a ‘friendly neighbour’, you'll organize activities, coordinate the development, manage contractors, perform health and safety checks, and more.
Reporting to the Area Manager, you'll oversee the property's maintenance and provide first-class service to Owners. You'll be the trusted, ‘go-to’ person on-site, liaising with customers, contractors, suppliers, and Churchill colleagues.
This role is crucial to the success of the Lodge, the Owners' enjoyment, and is highly rewarding.
About you
Your passion for excellent customer service is essential. With a focus on providing a happy and fulfilling lifestyle for Owners, you'll have an outgoing, friendly personality and love working with people. You’ll act with sensitivity and diplomacy, manage safety and security, and remain calm under pressure. While engaging with residents, you'll be comfortable working independently and using your initiative.
You should be an accomplished administrator, computer literate, and experienced with Microsoft Office applications, including Outlook, to support event organization and site maintenance.
This position is ideal for those with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager loves working ‘front of house’ and prioritizes first-class customer service and excellent administration skills.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationwide, overseeing more than 8,000 apartments and serving over 10,000 retired people. We are growing rapidly and have ambitious future plans.
Join our professional, award-winning, customer-focused team.
Our company values: TORCH — Trust, Openness, Respect, Communication, Honesty.
How you’ll be rewarded
* Annual holiday entitlement of 24 days + Bank Holidays
* A day off on your Birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Highly rewarding work
If you want to be part of our success story, apply today. We value your personal data and encourage you to read our Privacy Policy for more information.
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