West Midlands Police Case Management Unit supports operational officers and investigation teams to bring offenders to justice. The unit also works with partner agencies to protect the public and achieve positive outcomes for victims and witnesses.
We are looking for an enthusiastic, proactive and highly motivated person to support our daily remand court case review process; prepare postal charges on behalf of officers and police staff members; and support the flow of information between Crown Prosecutors and investigation officers. The successful candidate will also provide administrative support to colleagues working within His Majesty's Courts and Tribunals Service and the wider justice system.
The postholder must be able to dynamically assess, prioritise and process their workloads while subject to the pressure of time-critical court deadlines. The postholder will also be required to access and utilise a variety of computer systems and applications to discharge their duties.
Key responsibilities:
* To append PNC prints and MG10 witness lists to case files
* To update monitoring logs with file deficiency information
* To forward case action plans to officers in a timely manner
* To create postal charge requisitions to notify defendants of intended prosecutions
* To undertake prisoner location enquires as required
* To raise Home Office Production Orders for defendants to appear in person before the court from prison
* To arrange video-link hearings for defendants to appear by secure network before the court from prison
* To address case enquires and provide administrative support to WMP colleagues, partners and members of the public
* To work with the In Custody Remand Single Point of Contact to co-ordinate and address remand-file deficiencies in a timely manner
* To send file deficiency data to partner agencies for necessary action
* To regularly update ICR spread sheets throughout the working day
* To provide appropriate advice and guidance to colleagues in the use of Connect
* To use a range of office equipment, including Multi-functional Devices, to discharge duties commensurate with the post
* To demonstrate a flexible attitude towards work and support team objectives
* To be aware of Force policies in relation to equality and diversity and to challenge instances of non-compliance
* To be aware of personal responsibilities and actions concerning health and safety at work and to report any issues to line management
* To carry out any other duties commensurate with the purpose and grading of the post that may from time to time be determined
Knowledge and skills:
Essential:
* The post holder should be resilient, flexible and adaptable to change
* Possess experience working in a customer focused environment
* Be able to deal with competing demands in time critical situations
* Possess the ability to develop strong and positive working relationships with colleagues, stakeholders and service users
* Possess influencing and decision-making skills
* Be IT literate (including the use of MS Office products and experience using bespoke computer systems)
* Able to problem solve within a team environment
Desirable:
* Previous experience in the use of operational policing computer applications and communication systems such as CONNECT, PNC and COMMON PLATFORM would be advantageous.
Hours / Location of work:
The hours of work are 36.5hrs a week at times agreed by management. Core operating hours of the CMU are 07:00 - 17:00. Duties may vary according to local operational needs.
Successful candidates will be required to work from their base station and may be asked to work from other locations across the local policing area. A laptop will be provided to enable agile working.
For further details, please contact:
Mark Cockayne or Robert Simpson (Western CMU Team Leaders) by email or telephone at:
mark.cockayne@westmidlands.police.uk TEL: 101 Extension 872 3021 or robert.simpson@westmidlands.police.uk TEL: 101 Extension 872 3059
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Vetting:
Successful applicants will be required to pass Recruitment vetting and Counter terrorism checks scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical:
Appointment to this role will be dependent upon successfully passing medical checks, which may include a drugs test and if required a fitness test.
Hours: Full time
For further information regarding this role, please contact:
stuart.knipe@westmidlands.police.uk
For further information regarding this application process, please contact:
careers@westmidlands.police.uk
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
Diversity and Inclusion Vision:
Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.
Benefit Statement:
By choosing to join West Midlands Police you will receive an enhanced benefits package including:
* Fair remuneration with progression opportunities, and access to a very competitive pension scheme
* Enhanced annual leave in addition to public holiday entitlements
* Discounts across travel, parking, daily costs of living and leisure activities
* A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs
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