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Hospitality and Events Coordinator, Liverpool
Client:
Location:
Liverpool, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f60664790a58
Job Views:
11
Posted:
08.03.2025
Expiry Date:
22.04.2025
Job Description:
Category / Position: ADMIN, SECRETARIAT & PA - Other Admin
Job title: Hospitality and Events Coordinator
Contract type: Permanent
Contractual hours: Full-time
Shift Pattern & Working Hours: Monday to Friday
Working environment: Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
RESPONSIBILITIES:
The Events Coordinator will form a key role in the event sales team. The focus would be to provide administrative support to the events sales team, and you will also be responsible for managing events right from the initial enquiry stage, through to confirming and planning the event with the client.
Your Role:
* Administrative support for the event sales department, including (but not limited to) printing menus, updating weekly overviews, liaising with the hospitality operational team and assisting with contracting and billing.
* Answer incoming client queries via phone and email.
* Organise client events and work closely with other departments to ensure these are executed without flaw.
* Prepare and follow up with clients on proposals, quotations, and contracts, maximising revenue opportunities.
* Conduct site visits of the event spaces.
* Maintain accurate client records and databases, and build strong relationships.
* Guide clients through the planning process, and ensure that all documentation is ready to handover to the event operations team in good time.
* Work closely with the Sales team to drive new business.
* A strong focus to achieve budgets and set targets.
* Manage multiple inboxes and communicate frequently with clients.
* Provide excellent customer service through every element of the event enquiry, utilizing strong selling skills.
* Take personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.
* Recognise opportunities to maximise revenue, conversion and drive repeat business.
Skills & Experience:
The experience and knowledge we are looking for from the future Administrator include:
- Excellent standard of communication skills, verbal and written
- Excellent IT skills
- Customer service orientation
- Attention to detail
- Excellent working in a team or alone
- Previous experience in a similar role/administration
As part of your package, we are offering a salary of up to £29,500 - £30,000 per annum, plus Performance bonus and tips.
* Company events
* Company pension
* Cycle to work scheme
* Free food
* Referral programme
Why it's great to work for us: At Lexington we dare to be different with our food, our catering and reception services, and the way we work. Our values are a representation of who we are and through our values we encourage our people to be themselves, to be creative and to be bold, and we work hard to make sure our people enjoy what they do and have fun.
Interested? All you need is an updated CV and we'll do the rest.
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