Sales Account Manager (Contacting existing clients) The world’s leading audio branding agency, PHMG creates technology-fuelled, creative branding solutions to help businesses across the globe make the most of every audio touchpoint. Our global client base reaches across 54 countries – and we’re investing in ensuring that each of our 38,000 clients has an unrivalled customer experience. As a Sales Account Manager at PHMG, you will assume a pivotal role in orchestrating a world-class customer encounter for our clients through the seamless integration of our cloud-based phone solutions. With a primary focus on newly onboarded clients, your mission is to enhance their operational efficiency and elevate their customer interactions by introducing our cutting-edge 'Complete Caller Experience' service. Your responsibility is to strategically positioning our technical solutions to generate additional revenue and unlock the full potential of their communication infrastructure. Click here to learn more about Complete caller experience - PHMG Salary: £30,000 basic, £55,000 OTE Location: Old Trafford, Manchester Hours: 1pm - 10pm Monday - Thursday, 1pm - 6pm Friday (4.5 days per week) Strategic objectives and responsibilities: Demonstrating an expert-level understanding of cloud telephony, effectively communicating technical benefits to existing clients Working collaboratively across various teams to deliver top-quality technical solutions that exceed clients expectations Delivering industry-leading customer service to ensure a continuous improvement in client satisfaction Engaging in targeted outreach to warm prospects daily, including CEOs and key decision-makers Establishing instant rapport with clients, demonstrating your ability to connect and communicate effectively, emphasizing the technical advantages of our cloud telephony solutions Measures of success: Ability to efficiently prioritize tasks, manage time, and thrive in a competitive, fast-paced environment Proven experience in an outbound technical sales role, or targeted Account Management role Solid understanding of the technical aspects of the cloud telephony Proven ability to identify challenges, devise effective solutions and navigate complexities inherent in the technical sales process A strong focus on achieving and exceeding targets, coupled with a strategic approach to leveraging warm leads What you’ll get in return: Competitive salary and rewards Free gym membership at PureGym All expenses paid company events in sought after venues Birthday time off to celebrate On-site barber and beautician Exciting social scene and lively atmosphere Creative, spacious offices with breakout areas and bar Fundraising initiatives for our registered charity – the PHMG Foundation Cycle to work scheme Smart pension scheme LI-CL1