Interim Assistant Director of Culture, Customer and Residents
Location: Surrey
Salary: £600 per day (Umbrella/inside IR35)
Contract Type: Interim
Work Arrangement: Hybrid working
About the Role:
A leading local authority in Surrey is seeking an Assistant Director of Culture, Customer and Residents on an interim basis. This strategic role is critical in delivering high-quality services and shaping the council's direction to foster positive community outcomes. As a key member of the leadership team, you will be responsible for developing and executing strategies that enhance customer experiences, strengthen community engagement, and champion cultural initiatives.
Key Responsibilities:
- Provide visionary and operational leadership for service areas including Culture and Heritage, Customer Fulfilment and Experience, Neighbourhood and Community Involvement, and Community Safety.
- Develop and implement the council's Customer Improvement Strategy and Plan, ensuring high standards in customer service.
- Manage community partnerships, grants, and contracts with organizations such as local voluntary action groups and citizen advisory services.
- Oversee the delivery of arts programs and cultural strategies, including those aligned with key local initiatives.
- Drive service transformation, fostering creativity and sustainable practices to enhance service delivery within budget constraints.
- Build trusted relationships across diverse community gr...