We’d love to hear from you if you’re:experienced in managing volunteersexperienced in community engagement and involvement, as well as broader participation and working with partnersadept at introducing volunteers to new approaches or productsan organised person with good planning skillsable to coach and support people, and used to managing, supervising and working alongside volunteers and community partnersa skilled communicatorSenior Volunteering & Community OfficerReporting to the Visitor Operations and Experience Manager, you'll sit within the Visitor Operations and Experience team alongside leads for visitor operations, marketing, visitor programming and visitor welcome.You'll provide support for the volunteer managers of our 300 volunteers across Fountains Abbey and Studley Royal and Brimham Rocks.We’re committed to our team having access to professional development opportunities- you'll be offered a personal development plan when you start with us.Providing a great visitor experience and looking after this special places is at the heart of what we do, and we’re passionate about getting the details right. Whether you’re giving our visitors a warm welcome, caring for our buildings or collections or improving conditions for wildlife, every contribution ensures that nature, beauty and history continues to thrive at our special places.Working closely with the local community, you’ll provide positive, flexible and inclusive opportunities for volunteering. You’ll also be working with our property leadership teams to develop and meet our strategic objectives.You’ll be the lead for volunteering and community engagement across the portfolio of Fountains Abbey & Studley Royal and Brimham Rocks. You’ll support our volunteer managers, helping them to build their confidence and capability, and you’ll get hands-on with day-to-day activities.You’ll bring in changes that support the National Trust’s ambition to be a fully inclusive organisation, and you'll help to widen and deepen our existing relationships. You’ll help to make this a great place to volunteer, while also reaching out to future volunteers and community partners to discover what they need from us.You'll also be part of the duty manager rota and will be required to undertake some weekend work. This will see you working with up to 3 other Duty Manager colleagues to take overarching responsibility for the site on some mid-week and weekend days. Your Duty Manager day could see you co-ordinating car parks, responding to first aid calls or busting queues and is shared over the year between 28 other site colleagues.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 23rd March 2025 Interview Date: 3rd April 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 161504IRC161504RiponPermanent f/t (37.5 hrs pw)Ends: Mar 23rd 172.4 mi from DundeeWe’re looking for a Senior Volunteering Community Officer to join us at the Fountains Abbey & Studley Royal and Brimham Rocks portfolio to help us to build and strengthen links with volunteers and local communities.This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.Fountains Abbey, Fountains, Ripon, HG4 3DYCompliance.Eligibility to Work in the UK27,000 pa