ENGINEERING CO-ORDINATOR LOCATION: South Cerney SALARY: £25,000 plus 12.5% £28,125 JOB TYPE: Permanent - Full time 37.5h per week, Monday to Thursday from 08:15 hours to 17:00 hours with 3/4 hour for lunch and Friday 08:30 to 14:00 Purpose of the position The role will primarily be the process of small works from the reception of the order to the invoicing in a timely and efficient manner. Primary responsibilities Processes small works orders including spare parts purchases Responsible for taking and arranging call outs and sending any parts required for repairs. Process warranty claims Backlog follow-up: controls and processes manually review orders for status Generate Customer Invoices. Ensures the update & accuracy of data in CIMSA (customer, sites, contacts…) Manages stock movements in coordination with logistics and despatch Answers to customers' enquiries regarding processing sales orders (phone/e-mail) Secondary Responsibilities Filing Assist in answering the telephone for whole company Cover holidays for other members of the team Additional tasks as required in line with department/company strategic goals Education & background required Minimum GCSE in Maths and English or equivalent Essential - Computer literate - Microsoft office - word/excel Useful - ERP environment (LN, CIMSA or equivalent) Essential (minimum 2 years) - customer service Useful - knowledge of accounting invoicing/sales administration Numerate and attention to detail Good communication skills Data entry in external customer database Experience in customer service, sales administration and order processing role in similar organisation. Benefits 25 days holiday plus 8 Bank Holidays (this will increase with the service) Pension: 8% paid by the company plus minimum 2% contribution by the employee Free car parking