Ackerman Pierce are looking to recruit an Assistant Director Culture, Customer and Residents industry in London. The vacancy will be for an initial 3-6 months with potential for extension subject to internal circumstance and your performance.
Local Authority Experience will be given preference.
Hybrid working.
Responsibilities include:
1. Provides inspirational and operational leadership for a range of service areas: Culture and Heritage; Customer Fulfilment and Experience; Neighbourhood and Community Involvement; Community Safety Service.
2. Leading and delivering the services in scope to ensure positive outcomes for residents and the management of key contracts associated with the services - for example, but not limited to, Kingston Voluntary Action, Citizens Advice, Groundworks.
3. Overseeing Community Grants, commissioning and other community resources and funding.
4. The council's role in cross-borough partnerships with the community and voluntary sector such as the Strengthening Communities Partnership and implementation of action plan and developing a Voluntary Sector Compact.
5. Leading and developing the implementation of a Customer Improvement Strategy and Plan - implementing the council's strategic customer service strategy, including the council's contact centre, customer fulfilment strategy and driving the action plan.
6. Leading the universal early help and prevention approach - including the social value strategy.
7. Overseeing the Community Safety service, ensuring it meets its statutory and community requirement - and delivers key priority outcomes.
8. Supporting the Kingston 2025 programme of events - alongside the Executive Director of Residents & Communities and the Kingston 2025 Programme Director - and the refreshed Cultural Strategy for Kingston.
Experience preferred:
Post qualifying experience of working as an AD within the UK.
The Team:
Well-structured organised team, growing their social worker staffing levels.
Minimum Requirements:
1. Managerial experience
2. Enhanced DBS (we can obtain for you)
3. Eligibility to work in the UK
Benefits of working with Ackerman Pierce:
1. Your own personal consultant
2. Access to a variety of Social Care jobs Nationwide
3. DBS and Compliance Service
4. Quick and Easy Registration Process
5. Access to CPD
6. Guaranteed weekly payment
To discuss this Assistant Director position, or any similar vacancies we have available in London, please contact Ollie Barrett or email your updated CV today.
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