Chroma is currently recruiting for an IT Support Engineer to join a dynamic and close-knit technical team within a growing Managed Services Provider. Offering up to £34K per annum, depending on experience, this is an excellent opportunity for a proactive and enthusiastic individual to become part of an innovative, forward-thinking IT department. Benefits of the role include 25 days holiday, flexible working, hands-on training, industry certifications, on-call bonus and more As an IT Support Engineer, you will be responsible for a wide range of day-to-day tasks including updating the Service Desk to log detailed records of incidents, service requests, and issues. You will manage support calls, ensuring all data is accurate and up to date to meet service level agreements. You will also be responsible for prioritizing issues on a case-by-case basis, creating and maintaining process documentation. If you're looking to make a real impact in a collaborative environment, this could be the perfect fit for you Essential Skills/Experience: 2nd/3rd Line Support experience Confident supporting a Windows Server/Azure AD/M365 Environment Proven networking experience Excellent Communication Skills Desirable Skills/Experience: MSP experience If you are interested in this position, please apply, or get in touch with Julia via 07305019879 or email