Main area IM&T PACS support
Grade: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week (Working at RSUH and other sites depending on workload)
Job ref: 205-6832188-A
Employer: University Hospitals of North Midlands NHS Trust
Employer type: NHS
Site: Royal Stoke
Town: Newcastle Under Lyme
Salary: £29,970 - £36,483 per annum
Salary period: Yearly
Closing: 23/02/2025 23:59
PACS RIS Officer
Band 5
Job overview
An exciting opportunity has arisen within the PACS Team at the University Hospitals of North Midlands for an enthusiastic and energetic individual with excellent IT troubleshooting skills.
Main duties of the job
The successful candidate will have a degree in IT, formal IT qualifications to degree level, or equivalent recent work experience in an IT related field. They will work within a small team to support the Imaging Directorate in their use of Imaging specific IT systems & solutions.
A minimum of 2 years work experience must have been gained in the UK.
In the course of duties, the successful candidate will provide 1st & 2nd line IT and system support to Trust & non-Trust users for hardware & software solutions, liaise with suppliers & IM&T colleagues to determine & implement fixes, and support the PACS Manager in the refresh of the PACS system.
Key relationships will be with clinical & non-clinical staff of all levels, from across the Trust & the wider local health economy, as well as IM&T colleagues & external suppliers.
The role requires a physical presence on site where there is an element of face-to-face user support. The main office is on the Royal Stoke site, and the post holder will go to other sites as required.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching, and research.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM creates and encourages a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.
Detailed job description and main responsibilities
Please find the attached document which details the: PACS RIS Officer Job Description and Person Specification
Person specification
Education
* Educated to degree level in a relevant field OR equivalent recently obtained knowledge & experience gained in a work-based setting
Skills, ability and Knowledge
* Ability to support individuals from a wide range of disciplines with varying levels of IT knowledge and skills
* Ability to proactively problem-solve and work on own initiative
* Must have excellent working knowledge of computers and software applications
* Thoroughness of application form and supporting information
* Ability to multi-task to deal with multiple incidents awaiting resolution
* Ability to travel and work across multiple sites
* Ability to work accurately at speed
Experience
* Must have excellent working knowledge of computers and software applications
* Experience of supporting users with software/IT workflow related queries
* Experience of IT system Administration
* Good communication and the ability to diplomatically deal with users of mixed IT ability
* Experience of handling confidential information
* Good Working Knowledge of Hospital Based Systems
* Experience of RIS / PACs system Administration
* Experience of working in an NHS organisation
Important information about your application
* All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
* References - please ensure you provide email addresses for all referees for the last three years of employment.
* We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
* Flexible working will be considered in line with Trust policies.
* New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
* We work with ‘trac.jobs’ to support our recruitment process. If you have any queries regarding this please read this privacy notice.
University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.
If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help.
At UHNM we are fortunate to receive a high volume of applications for many of our roles; on this occasion, we would reserve the right to close any advert early, therefore please apply without delay!
If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.
If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.
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