Company Description Cambridge Satchel, located in Windsor, celebrates brilliant British craftsmanship and fantastically interesting leather goods. Inspired by styles from the past and made perfect for today, we are a brand that values tradition and innovation in equal measure. Role Description This is a 22 hour, part-time, role for a Keyholder at Cambridge Satchel, for the opening of a brand-new store in the Royal Windsor Station. The Keyholder will be responsible for managing daily store operations, providing exceptional customer service, ensuring a seamless customer experience, and maximizing retail sales. Key Responsibilities · Support the Management team in driving sales and maximising opportunities in the store whilst working together to meet targets. · Carry out opening and closing processes with required. · Provide exceptional customer service as standard across all areas of the business · Ensure high levels of security are maintained at all times. · Maintain excellent housekeeping and visual standards in store. · Identify current and future customer requirements. · Support the Managers in the day to day running of the store. · Maintain the reputation of the Cambridge Satchel Brand. · Be enthusiastic, energetic and confident at all times · Maximise sales, achieve sales targets and increase profit. · Constantly develop knowledge of product, new lines, promotions etc to assist customers to the best of your ability. · Carry out repairs, embossing and care of leather goods on a daily basis · Support the London Management team, where required by supporting stores at multi sites Personal requirements · Be passionate about The Cambridge Satchel Company and product · Have exceptional standards of customer service · Be a Brand Ambassador in both behaviours and grooming · Strong leadership skills · Organised and motivated · Confident, enthusiastic and energetic · Ability to prioritise and meet deadlines