WHY ULTIMA For over 30 years, Ultima has been at the heart of the UKs IT industry. Built on the values of Integrity, Respect, Passion and Autonomy they are the very fabric than runs through every aspect of our business. Our customers look to us for thought leadership, design, implementation, and managed services. We can only provide world class services with world class team members. World class to us means, the future thinkers, the innovators, those that are passionate about a changing environment and driven to make a difference. We need you to be the best you can be and for that we will provide, competitive salaries, an ever-growing benefits package that impacts cost of living so you can enjoy life as much as you enjoy working for Ultima and our customers. At Ultima, we’re driven by a shared passion for putting the right technology solution, technical expertise and service management into place, so that no matter where you are on your IT journey, we can make technology a positive asset, aligned with the goals of your organisation. As an integral part of the Sales Team, an Account Director is responsible for developing, managing and maintaining a long-term relationship with customers and maximising sales opportunities within them. The Role • Own gross profit targets and other sales metrics • Schedule meetings and engage with customers • Build an understanding of the customer landscape, competitors, and frameworks • Align closely with Sales Support and other Ultima departments to deliver effective level of service to client • Champion the customer/client at all levels internally • Build new business relationships using existing industry contacts • Play an integral role in new business pitches and hold responsibility for effective on-boarding of new clients • Focus on growing and developing existing clients while generating new business • Write business plans for all key clients • Act as the key interface between the customer and all relevant divisions • Work in alignment with relevant vendors & partners Requirements Must-have qualifications: • Proven IT Account Management or Territory Sales experience • A demonstrable background in being successful • Experience building relationships with a 'best outcome' focus • Ability to grasp business complexities • Work well in a team environment as well as proactively on own • Excellent communication skills • Self-motivated and looking for challenge • A proactive thinker who can resolve conflicts • Ability to resolve conflict Who we are Our brand promise is to help our clients navigate the benefits and challenges of a digital-first world, secure in the knowledge that Ultima’s thirty years of industry experience and our commitment to continuous investment in cloud, security and digital solutions, we can deliver better business outcomes. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Ultima we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles