Key Responsibilities / Tasks
Supporting all current and future ecommerce websites for spare parts (appliance), the role holder will be responsible for:
1. Photograph individual spare parts, ensuring high quality images
2. Accurately capture all relevant details on image file (name, type, product SKU, etc)
3. Save and catalogue each individual photograph, ready for upload
4. Monitor and respond to Customer enquiries via inbox (24hr response time)
5. Oversee the dispatch of all sales
6. Oversee the return of any parts coming back from customers
7. Ensure all site H&S practices are followed at all times
8. Any other duties reasonably requested, deemed necessary by management for the efficient running of the business
Experience And Skills
* Ability to work with minimal supervision and deliver high quality work to tight deadlines
* Experience Of Ecommerce
* Good knowledge of company procedure
Requirements
* Knowledge of health and safety requirements
* Excellent communication skills both written and oral
* Attention to detail
* Proficient in Excel, Word
* Confident problem-solver, quick thinker and who is not afraid of a challenge and to roll up their sleeves
Attributes
* Organised and focused
* Flexible and able to prioritise a changing to-do list
* Trustworthy and reliable
* Self-motivated, working well on own initiative
* A good communicator
* Own camera preferable
Working hours
Monday - Friday: (37.5 hours)
Location
Pacifica Group Distribution Warehouse, 1 Monument Park, Pattinson Industrial Estate, Washington, Tyne & Wear, NE38 8QU
Salary
£12.30 per hour
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