Copper Area Manager- Service Delivery
Company: MJ Quinn Integrated Service
Job Description: We are actively seeking a Copper Area Manager in the Service Delivery department. The position will be field-based covering the West London area including Harrow, Wembley, Stanmore, and Edgware.
Salary: £37,000
Working Hours: Between 8:00am - 20:00pm (Monday - Friday)
Company Vehicle: Van provided
About MJ Quinn: MJ Quinn is an established national organization with contracts covering the UK and Ireland. We believe in creating great connections with our customers, our people, and our world. Our values are at the heart of everything we do.
Responsibilities:
* Manage a team of engineers, providing leadership, support, direction, and feedback.
* Ensure Service Delivery targets are achieved within budget constraints.
* Ensure all team members are skilled, kitted, and accredited to client standards.
* Manage performance and continuous improvement of team members through development, recognition, effective communication, field visits, and FPQ checks.
* Ensure each team member is aware of their individual targets and committed to achieving them.
Technical Expertise & Service Delivery:
* Identify opportunities for multi-skilling and cross-project working.
* Ensure safety and quality checks are carried out in accordance with MJ Quinn policy.
Experience Required:
* Managerial experience in a similar role (Telecommunications industry essential).
* Copper background.
* Full UK driving license (no more than 6 points).
* Computer literate.
* Effective communication skills with clients.
* Willingness to undertake relevant training and development.
Desirable Skills:
* Managerial/supervisor experience.
* Knowledge of the BT network.
* Understanding of the Copper network.
* Full UK driver’s license.
Benefits:
* Competitive salary.
* Medicash Scheme.
* Pension Scheme.
* Gym & Retail Discounts.
* X2 Life Assurance.
* Cycle to work scheme.
Diversity Statement: At MJ Quinn, we value diversity and are committed to creating an inclusive, equitable workforce. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, gender, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation. Join us in building a team as diverse as the communities we serve.
Application: If you have similar experience and are looking for a new challenge, we would love to hear from you!
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