Apprentice IT Support
Apply From: 22/03/2025
Learning Provider
Delivered by REMIT GROUP LIMITED
Employer
REMIT GROUP LIMITED
Vacancy Description
Our client is seeking an IT Support Apprentice to join its expanding team in Waddesdon. They specialise in the development, supply, and implementation of field service management software.
Their field service management software provides a comprehensive Call Logging and Service Management package. The service management software also provides communication with your engineers in the field using Smartphone, Tablet, or Laptop devices, speeding up paperwork and reducing time delays and costs. You will be completing your Level 3 IT Support Technician apprenticeship with Remit Training.
This apprenticeship will help you to gain the relevant knowledge, skills, and behaviours to support their products and services. You will learn how to implement and support their software using many industry-standard tools and software. You will receive regular training to maintain a good knowledge and understanding of the technologies and services that they provide.
As an IT Support Apprentice your responsibilities will include:
* Provide telephone, email, and remote login support for the product
* Speaking to customers on a daily basis to help with their issues and queries
* Working within a help desk environment and dealing with various issues, queries, and faults. No day will be the same
* Implement the software and set up data and reports as required for each customer
* Carry out testing of the software when required prior to releases
Key Details
Vacancy Title
Apprentice IT Support
Employer Description
Remit Training is an Ofsted Grade 1 provider, and recognised for its outstanding leadership and management. We specialise in supporting employers with managing both the apprenticeship levy and Government funded support in automotive, IT, business, retail, food manufacturing, hospitality, and management. We are focused on the experience of our learners and providing real career opportunities for young people and adults. We work with lots of different clients up and down the country looking after their recruitment and training.
Vacancy Location
High Street Waddesdon HP18 0LB
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000309707
Key Dates
Apply From
22/03/2025
Closing Date For Applications
2025-03-30 23:59:59
Interview Begin From
Possible Start Date
2025-03-31 00:00:00
Training
Training to be Provided
* You will be completing your Level 3 IT Support Technician apprenticeship with Remit Training
* All training will be delivered to you virtually via our blended learning model
* Full training and support will be delivered to you
Learning Provider
REMIT GROUP LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Problem-solving skills, Presentation skills, Analytical skills, Logical, Team working, Initiative, Patience.
Apply Now
#J-18808-Ljbffr