Job summary An exciting opportunity has arisen for a housekeeper to join our highly motivated and dynamic team here at Haven Court. Haven Court is an innovatively designed and purpose-built care home. We specialise in residential and nursing care, dementia care and re-enablement. We aim to provide the highest quality of health and social care services to residents from South Tyneside. We are conveniently located on Harton Lane, South Shields. https://www.havencourt.co.uk/ We are seeking to recruit an enthusiastic, reliable, hardworking, housekeeper who will work as an integral part of the team ensuring a clean, safe and comfortable environment at all times. Applicants must have excellent communication and organisational skills and be able to work under non-direct supervision, prioritising your own workload. It is necessary to have a flexible approach within this role and be able to respond appropriately to the demands of an ever-changing workload. You will need excellent interpersonal skills, as you will be liaising with residents and other staff throughout the working day. Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their applic ation. Please visitGov.UKfor further information. Main duties of the job Elements of the role include ensuring the delivery of cleaning, catering, laundry and minor maintenance, together with other specified tasks to meet individual patient needs, as determined by the Housekeeper Lead. You will be flexible to meet the needs of the service and be able to meet the requirements of the shift pattern which includes a combination of earlies and long days. The roster covers 7 days of the week and includes rotational weekend working and bank holidays. About us Please add your telephone number as part of your application. Join our team and make a difference every day We believe that its the people who make our home truly happy, so if you have a passion for delivering outstanding care or are someone who would enjoy helping our residents to live happy and fulfilling lives, then we want to hear from you. Our staff play an integral role in the lives of our residents and their families and are the most vital members of our team. You will share our passion for putting the needs and wellbeing of our residents first, finding new ways to enrich our service provision and delivering outstanding care. In return we will give you superb support on every level to ensure your success. We will provide robust operational and clinical support, assist with personal and professional development and training, and provide you with top-class resources to help you make a difference every day. At Haven Court we take a compassionate approach to care. We provide a range of health and social care services including; residential and nursing care, palliative care and end of life, dementia care and re-enablement. Our team aims to provide care for residents that is safe, effective and responsive. The residents welfare, happiness and dignity is our number one priority. Haven Court opened in August 2016 and is a wholly owned subsidiary of South Tyneside and Sunderland NHS Foundation Trust. Note we will not accept applications which are found to be AI generated. Date posted 04 February 2025 Pay scheme Other Salary £24,382 a year Contract Permanent Working pattern Full-time Reference number L9155-HCEA-0225-4 Job locations Haven Court 1 McAnany Avenue South Shields Tyne and Wear NE34 0HQ Job description Job responsibilities PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. Follow agreed work schedules for cleaning to ensure a high level of cleanliness at all times throughout Haven Court premises. Undertake daily checks of cleaning and laundry records and prioritise housekeeping, laundry and domestic duties. Monitor stock levels and replenish any goods as necessary. Raise and process any requests for supplies for approval by the registered manager. Assist in the serving, delivery, collection of meals to service users, collecting, clean and deliver cutlery and crockery, wash and replenish service user water jugs. Empty all waste bins and collection of waste in line with the requirements laid down in the Waste disposal Policy. Manage service user laundry requirements and where necessary, changing and making beds. Use appropriate floor machinery, including automatic scrubbers/driers, taking care whilst using machinery to avoid accidents to service users, visitors and staff be aware of cables. Ensure facilities are prepared for the introduction and reception of new service users are made in accordance with National and local Standards. Assist in the management of any Outbreak or infection control concerns, providing enhanced cleaning and terminal cleaning as directed. Assist in the formulation and implementation of housekeeping, catering, cleaning and laundry policies and procedures. Utilise resources to best meet the needs of service users. Participate in the effective use of information systems. Participate in the facilities and services quality assurance programme. Ensure the service is attractively presented, and odour free, at all times. Job description Job responsibilities PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. Follow agreed work schedules for cleaning to ensure a high level of cleanliness at all times throughout Haven Court premises. Undertake daily checks of cleaning and laundry records and prioritise housekeeping, laundry and domestic duties. Monitor stock levels and replenish any goods as necessary. Raise and process any requests for supplies for approval by the registered manager. Assist in the serving, delivery, collection of meals to service users, collecting, clean and deliver cutlery and crockery, wash and replenish service user water jugs. Empty all waste bins and collection of waste in line with the requirements laid down in the Waste disposal Policy. Manage service user laundry requirements and where necessary, changing and making beds. Use appropriate floor machinery, including automatic scrubbers/driers, taking care whilst using machinery to avoid accidents to service users, visitors and staff be aware of cables. Ensure facilities are prepared for the introduction and reception of new service users are made in accordance with National and local Standards. Assist in the management of any Outbreak or infection control concerns, providing enhanced cleaning and terminal cleaning as directed. Assist in the formulation and implementation of housekeeping, catering, cleaning and laundry policies and procedures. Utilise resources to best meet the needs of service users. Participate in the effective use of information systems. Participate in the facilities and services quality assurance programme. Ensure the service is attractively presented, and odour free, at all times. Person Specification Qualifications and Experience Essential Previous experience as a housekeeper, launderer or cleaner. Experience of working in line with infection control procedures. Desirable Experience in working in a care environment with older people and dementia care. Basic Food Hygiene certificate. Skills, Knowledge and Attributes Essential Effective communication skills, with the ability to communicate where there may be barriers to understanding. Ability to follow work schedules, internal processes and protocols. Able to remain calm in challenging situations and work effectively under pressure. Knowledge of COSHH. Good organisational skills. Can do approach to work. Other Requirements Essential Ability to work flexibly to meet the needs of the service. Ability to work independently or as part of a team, within a multi-agency framework. Person Specification Qualifications and Experience Essential Previous experience as a housekeeper, launderer or cleaner. Experience of working in line with infection control procedures. Desirable Experience in working in a care environment with older people and dementia care. Basic Food Hygiene certificate. Skills, Knowledge and Attributes Essential Effective communication skills, with the ability to communicate where there may be barriers to understanding. Ability to follow work schedules, internal processes and protocols. Able to remain calm in challenging situations and work effectively under pressure. Knowledge of COSHH. Good organisational skills. Can do approach to work. Other Requirements Essential Ability to work flexibly to meet the needs of the service. Ability to work independently or as part of a team, within a multi-agency framework. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tyneside Integrated Care Limited Address Haven Court 1 McAnany Avenue South Shields Tyne and Wear NE34 0HQ Employer's website https://www.havencourt.co.uk/ (Opens in a new tab)