The Care Coordinator role involves greeting and assisting patients, answering phone calls, and scheduling appointments for doctors and healthcare professionals. Key responsibilities include maintaining and updating patient records, processing necessary paperwork, and managing the waiting area to ensure a smooth and efficient practice. The position also provides administrative support through filing, organising records, and ensuring confidentiality by adhering to data protection regulations. Additionally, the role includes medical secretarial duties such as typing and managing correspondence, handling referrals, preparing reports, and coordinating communication between healthcare providers and patients.