Job summary To provide comprehensive administrative support to the Dermatology surgery department. This primarily entails all aspects of administration, overseeing the preparation and delivery of daily surgery sessions in the day surgery unit. This is a fixed term post for 12 months to cover the needs of the service Main duties of the job Organise and maintain a reception service for the Surgery Day Unit. Organise and maintain patient records for their day surgery attendances. Booking of surgical appointments and maintaining the service via the digital booking system. To answer incoming telephone calls conveying messages appropriately to other team members. To continue to develop the service through its digitalisation. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support. Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future. Date posted 26 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 001-AC045-0325 Job locations Dermatology Department, Glamorgan House, University Hospital of Wales Heath Park Cardiff CF14 4XW Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Person Specification Qualifications Essential Good level of education, GCSE/BTec NVQ level 3 or equivalent experience Experience Essential Examples of organising/prioritising work load Examples of administrative experience Understanding of RTT (referral to treatent) targets Desirable Previous NHS/Healthcare experience. Skills Essential Proficient IT/keyboard skills Experience of using MS Office (Excel spreadsheets, databases) Excellent communication skilles with patients and co-workers Desirable Use of PMS system (patient management system) Personal Qualities Essential Flexible approach to work Ability to work as part of a team in a very busy environment Person Specification Qualifications Essential Good level of education, GCSE/BTec NVQ level 3 or equivalent experience Experience Essential Examples of organising/prioritising work load Examples of administrative experience Understanding of RTT (referral to treatent) targets Desirable Previous NHS/Healthcare experience. Skills Essential Proficient IT/keyboard skills Experience of using MS Office (Excel spreadsheets, databases) Excellent communication skilles with patients and co-workers Desirable Use of PMS system (patient management system) Personal Qualities Essential Flexible approach to work Ability to work as part of a team in a very busy environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cardiff and Vale University Health Board Address Dermatology Department, Glamorgan House, University Hospital of Wales Heath Park Cardiff CF14 4XW Employer's website https://cavuhb.nhs.wales/ (Opens in a new tab)