Contract Details: Full-time, Monday-Friday | 9am-5pm | Fully On-Site
About Our Client:
Our client is a leading cinema exhibition services company in Europe, the Middle East, and Africa, offering comprehensive solutions in projection equipment, audio systems, digital signage, and more. With a strong focus on customer satisfaction and project execution, they are seeking a Sales Administrator to join their team in Uxbridge.
* 25 days holiday + bank holidays
* Life insurance
* Onsite parking
Responsibilities:
As a Sales Administrator, you will provide essential support to the sales team, primarily focusing on project-based work within the cinema industry. Your main responsibilities will include:
* Processing sales orders, quotes, and invoices accurately and on time.
* Coordinating with internal teams to ensure successful project execution and delivery.
* Maintaining up-to-date records of customer contracts and agreements.
* Tracking project milestones and timelines, ensuring schedules are communicated effectively.
Customer Service:
* Serving as a point of contact for cinema clients, addressing inquiries and providing order updates.
* Liaising with customers to ensure timely delivery and resolution of equipment-related concerns.
* Providing post-delivery support to ensure customer satisfaction.
Project Coordination:
* Managing and updating CRM systems with detailed project and sales data.
* Coordinating sales campaigns or promotions specific to cinema installations or technology upgrades.
Administration:
* Maintaining detailed project files, including contracts, timelines, and financial records.
* Monitoring stock levels for cinema-related equipment, ensuring accurate information for project planning.
* Ensuring compliance with company policies, particularly in project delivery and customer satisfaction.
Essential Skills, Qualifications, and Experience:
* Proven experience in a sales administration or project support role, ideally within the cinema or entertainment industry.
* Strong organisational skills with the ability to manage multiple complex projects simultaneously.
* Excellent communication and interpersonal skills for effective coordination and client interaction.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.
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