Job summary
We are seeking a dedicated and compassionate Band 2 Healthcare Assistant (HCA) to join our dynamic team. This role involves working across multiple sites to support the delivery of high-quality sexual health patient care, education and support, so you must be able to be flexible in your working day. The successful candidate will play a key role in ensuring the smooth operation of our clinical services, from direct patient care to maintaining the clinical environment. Comprehensive training will be provided to all successful applicants. You will need to be empathetic and have good people skills and be able to work as part of a team, ensuring good communication and being very aware of the importance of maintaining confidentiality at all times, both within work and outside.
Main duties, tasks & skills required
The post holder will be required to chaperone patients attending clinics, ensuring that they always maintain patient privacy and dignity and provide reassurance and empathy to patients who may feel vulnerable whilst undergoing invasive procedures. You will act as patient advocate supporting patients and appreciating potential embarrassment and concerns. You will assist with collecting samples and ensuring that the correct processes are undertaken to ensure that they are delivered to the laboratories promptly and efficiently. You will be trained in venepuncture (taking blood) and other patient tests appropriate to your role. Other responsibilities will include stock management and rotation, cleaning equipment and ensuring a clean and tidy clinical and reception area.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
* Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
* Offering a wide variety of training and development opportunities to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Qualifications
Essential
* None
Desirable
* Functional skills Level 2 English Language and Maths Qualification or GCSE Grade C or above in Maths and English Language
* Care Certificate or evidence of Training & Development associated with Health Care Support Worker role
* Level 2/3 NVQ/ Diploma in Health
Experience
Essential
* Experience of working / participating as part of a team.
* Evidence of ability to work using own initiative and under minimal supervision.
* Ability to demonstrate an understanding of the role and tasks involved.
* Can articulate the reasons for training/ standards of practice and behaviour and how these may be demonstrated / relate to patient care and safety.
Desirable
* Minimum of 6 months experience in a care environment in the last 12 months.
Additional Criteria
Essential
* Good standard of spoken and written English.
* Basic computer skills.
* Good communication skills - written and oral.
* Good time keeping.
* Ability to work with competing priorities.
* Flexible approach to shift patterns and place of work; this may include working in different practice settings in different locations dependent upon service need.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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