An exciting position has opened up in our Parts department, for a 12 month Fixed Term role. Were looking for a proactive and organised Parts Administrator to join our busy team. This is a fast-paced role, ideal for someone who thrives under pressure, has excellent telephone confidence, and strong written communication skills. If you enjoy a hands-on role where no two days are the same, and youre ready to contribute to a supportive team, this could be the perfect opportunity for you Key Responsibilities Act as the first point of contact for incoming calls: assist customers and direct calls to the appropriate team members. Monitor and manage the team Outlook inbox efficiently. Process customer quotes and orders. Update pricing on parts as required. Create and maintain new part codes in the system. Process purchase orders and invoices for the Parts Department. Book stock into the system upon delivery. Liaise with suppliers in Italy regarding pricing, availability, and arranging urgent DHL deliveries. Maintain and update customer records with accuracy. Update and maintain the outstanding orders report: track progress and follow up on delivery ETAs. Chase outstanding purchase orders (POs) from customers. Update pricing and delivery ETAs for inbound purchase orders from Italy. Participate in the annual stock count. System Knowledge Proficiency in the following systems is desirable: Outlook Word Excel Lakeview SPOC SAP What Were Looking For Confidence on the phone: Youll be the first point of contact for customers, so a professional and friendly telephone manner is essential. Strong written communication skills: Excellent email etiquette is a must. A team player: Youre someone whos happy to roll up their sleeves and get stuck in wherever needed. Attention to detail: Accuracy in processing orders, invoices, and customer records is critical. Eager to learn: Knowledge of our systems is a plus, but were happy to train the right person. Free Parking