About Our Restaurant and Bar:
Din Tai Fung is an award-winning Taiwanese brand with 170 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings – a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted.
We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We're currently hiring for our new Canary Wharf and Central London locations, offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK.
What We Offer
Competitive Pay: £16 - £20 per hour including service charge (based on the last 3-month average).
Working Hours: Full-time, 40-48 hours per week.
Employee Benefits:
* 30% off dining at Din Tai Fung UK restaurants.
* Dining gift voucher on your work anniversary.
* Nutritious meals provided during your shifts.
* Personalised development plans and clear career progression within a fast-growing restaurant group.
* Paid Holidays: Start with 28 days per year, rising to 32 days with continued service.
* Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family.
* Monthly treats, team activities, and employee referral bonus (up to £2000) and other exciting employee perks and rewards for your hard work.
Job Description
As a Host at Din Tai Fung UK, you will be the first point of contact for our guests, ensuring that their dining experience starts with a warm welcome and exceptional service. Your main responsibilities will include:
• Welcome and seat guests, setting a friendly tone and guiding them through our menu.
• Coordinate bookings and walk-ins through our CRM system, arranging seating and supporting special requests alongside our team.
• Assist with guest payments and respond to inquiries while upholding our health, safety, and cleanliness standards.
• Help maintain an organised venue, ensuring it's set up for smooth service with light lifting and rearranging as needed.
Who You Are
We're looking for a Host who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service. You'll be the face of our restaurant, ensuring every guest feels welcome and valued. Ideally, you will have:
• Experience in a front-of-house, host or receptionist role within the restaurant or hospitality industry is preferred.
• A friendly and outgoing personality with excellent communication skills and a passion for providing outstanding guest experiences.
• The ability to stay calm, composed, and adaptable under pressure, while maintaining efficient service and ensuring smooth operations in a busy and high-energy setting.
• A keen interest in building a career in hospitality, with a strong passion for learning and developing your skills.
• Flexible availability to work full time, including weekends, evenings, and holidays, with shifts that may run as late 11:30PM.
Why Choose Din Tai Fung UK?
At Din Tai Fung, we offer much more than just a job – we provide an opportunity to build a career in hospitality with a renowned brand. As a Host, you'll enjoy competitive pay, excellent benefits, and real career growth opportunities. Join a team that celebrates success, values your contributions, and offers room for development within our fast-growing restaurant group.
Apply Now!
If you're ready to take the next step in your hospitality career and join a prestigious, expanding restaurant brand, apply today to become a Host at Din Tai Fung UK. We can't wait to welcome you to our team!
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