Sales Administrator - 6 months FTC Are you passionate about delivering exceptional customer service and have a knack for sales support? We have an exciting opportunity for you to join a great client of ours in the Croydon area. Core Responsibilities: Engage with Customers: Handle enquiries about our products, services, and order statuses. Resolve Issues: Respond promptly to customer inquiries and resolve issues efficiently. Maintain Records: Ensure customer information is accurate and up to date in our records. Support Projects: Provide administrative support for new project quotations. Coordinate Deliveries: Liaise with material control and manufacturing departments to ensure timely delivery promises. Manage Orders: Book out service exchanges, repair transmissions, spring couplings, and spare part orders. Track Orders: Maintain up-to-date records on outstanding transmissions with customers. Process Sales Orders: Ensure timely processing and tracking of sales orders to guarantee customer satisfaction. Support Warranty Claims: Collaborate with team members and the service team to manage warranty claims. Order Parts: Handle back-to-back ordering for parts from Germany and liaise with them for urgent orders. Assist in Projects: Contribute to other company projects or tasks as needed. Professional Experience & Education: Background in technical mechanical sales administration. Direct customer interaction experience. Strong commercial acumen. Excellent telephone manner. Proficiency in Excel, Word, and strong communication skills. Exceptional organizational and multi-tasking abilities. Package Details: Contract Type: Fixed Term, full-time. Working Hours: 5-day week, Mon – Thur 08:30-16:30, Fri 08:30 – 15:30 (36.5-hour working week). Salary: £30k - £35k (dependent on experience). Bonus: Annual Bonus (pro rata on year of joining). Holidays: 25 days holiday (pro rata). Pension: 3% EE and 6% ER. Benefits: Life Assurance, Salary/Bonus Sacrifice, Private Health Care, Dental Health Care, Cycle to work scheme. Ready to take the next step in your career? Apply now and join this dynamic team