Summary
Jumpstart Your Career in Global Logistics with CH Robinson! Are you a problem-solver ready to dive into the fast-paced world of global logistics? As a Global Forwarding Agent Apprentice at C.H. Robinson you'll gain practical experience solving real-world challenges across diverse industries.
Annual wage
£17,500 a year
Training course
International freight forwarding specialist (level 3)
Hours
Monday - Friday, 9.00am-5.30pm - one hour lunch.
40 hours a week
Possible start date
Saturday 25 January
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The duties and responsibilities of this position consist of, but are not limited to the following:
* Get familiar with the end-to-end international shipping process, from purchase orders to cargo delivery
* Learning about and managing key documentation and terminology essential to global logistics
* Assist internal teams ad third party agents in supporting global forwarding operations to ensure smooth processes
* Support and problem-solving and process adjustments by collaborating with more experienced team members to address customer needs
* Provide support to other aspects of the business by working with our overseas offices and agents alike
* Assist in maintaining strong customer relationships by responding to straightforward enquiries and escalating issues to senior team members as needed
* Provide support to other aspects of the business by helping prepare documentation and basic reporting
* Gain introductory exposure to logistics operations across different regions, learning about various challenges and solutions
Where you’ll work
UNIT 8/9
BLACKTHORNE CRESCENT
COLNBROOK
SLOUGH
SL3 0QR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Your training course
International freight forwarding specialist (level 3)
Equal to A level
Course contents
* Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
* Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
* Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
* Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
* Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
* Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
* Identify and source data from customers, systems or colleagues.
* Identify and resolve problems in line with responsibilities.
* Create and maintain productive working relationships with internal and external customers.
* Adapt communication based on the situation and the audience.
* Identify problems outside of limits of responsibility and escalate within company policy.
* Communicate in writing, preparing communications on technical matters.
* Communicate with others verbally, including internal and external customers.
* Air. Use and adapt terminology appropriate to the air freight industry.
* Air. Select and use documentation appropriate to the air freight industry.
* Ocean. Use and adapt terminology appropriate to the ocean freight industry.
* Ocean. Select and use documentation appropriate to the ocean freight industry.
* Road. Use and adapt terminology appropriate to the road freight industry.
* Road. Select and use documentation appropriate to the road freight industry.
* Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
* Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
* Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
* Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
* Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
* Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
* Identify and source data from customers, systems or colleagues.
* Identify and resolve problems in line with responsibilities.
* Create and maintain productive working relationships with internal and external customers.
* Adapt communication based on the situation and the audience.
* Identify problems outside of limits of responsibility and escalate within company policy.
* Communicate in writing, preparing communications on technical matters.
* Communicate with others verbally, including internal and external customers.
Your training plan
International Freight Forwarding Specialist Level 3 Apprenticeship Standard:
* On the job training delivered by the employer.
* Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
* Allocation of an apprenticeship delivery coach who will carry out regular training assessments and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop
* Identify, track and support 6 hours off the job training activities.
* Quarterly formal progress review meetings, identifying learning achievements and next steps
Requirements
Essential qualifications
GCSE in:
* Maths and English (grade A*-C/4/9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Team working
* Ability to work to deadlines